Career Coach: Empower Communities Through Career Growth

Metropolitan Family Services; Chicago (IL); Hybrid; USD 46,000 - 51,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

HSA contributions

Teladoc services

401K with employer match

Job summary

Metropolitan Family Services in Chicago, IL is seeking a dedicated Career Coach to support the Howard & Evanston Team. The role focuses on vocational exploration, employment planning, and connecting clients with job opportunities to improve economic stability.

The successful candidate will conduct assessments, develop employment plans, and provide resume and interview coaching, while coordinating with local partners. Strong organization, communication, and Microsoft Office skills are essential.

Qualifications

• High School Diploma or equivalent education and six (6) years of training or demonstrated experience in providing workforce development/case management services for at‑risk populations - required
• Bachelor’s degree in Human Resources Management, Business, Communications, or a related field and three (3) years of training or demonstrated experience in providing workforce development/case management services for at‑risk populations - preferred
• Demonstrated experience coaching and goal setting, required.
• Demonstrated experience coaching and goal setting, required.
• Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment, preferred
• Equivalent combinations of education, professional experience, and lived experience that demonstrate the required competencies will be considered

Responsibilities

• Perform situational assessments and vocational exploration activities.
• Assess and address barriers to employment. Provide supportive services where appropriate.
• Develop, implement, and monitor individual employment plans.
• Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
• Monitor employment retention, secure employment verifications, and enter proof of employment into the required database.
• Works within program, grant, and agency requirements to meet deadlines.
• Utilizes a team approach and works with other workforce staff to plan and implement and reach program deliverables and goals.
• Maintain job seekers' physical and electronic files in the required database.
• Facilitates Job Readiness Training and other group activities.
• Assists Job Seekers with creating and editing resumes and cover letters.
• Contact job seekers every week after enrollment and gradually decrease contact after employment placement.
• Conducts mock interviews.
• Assist in establishing employment goals.
• Written and verbal communication skills.
• Knowledgeable in Microsoft Office but willing to learn (shows level of growth in specified period).
• Other duties as assigned

Skills

Coaching and goal setting

Written and verbal communication

Organizational skills

Teamwork/Diversity awareness

Education

High School Diploma or equivalent

Bachelor’s degree in HRM, Business, Communications

Certified Workforce Development Professional Certificate (preferred)

Tools

Microsoft Office

Job description

Metropolitan Family Services in Chicago, IL is seeking a dedicated Career Coach to support the Howard & Evanston Team. The role focuses on vocational exploration, employment planning, and connecting clients with job opportunities to improve economic stability.

The successful candidate will conduct assessments, develop employment plans, and provide resume and interview coaching, while coordinating with local partners. Strong organization, communication, and Microsoft Office skills are essential.