Career Coach

Osborne Association, Inc.; New York (NY); On-site; USD 58,000 - 61,000; Full time

Benefits offered by this job

Four weeks vacation

Tuition reimbursement

Flexible work schedule

Medical/Dental/Vision insurance

403(b) plan with company match

Job summary

Osborne Association, a nonprofit dedicated to helping those affected by the criminal legal system, seeks a full-time Career Coach in New York. The role guides participants from training to workforce placement, offering ongoing support, counseling, and pre/post-employment mentoring to promote lasting career success.

You will conduct intake, develop individualized service plans, coordinate referrals, and lead weekly job readiness workshops while maintaining confidential records and collaborating

Qualifications

• Bachelor’s Degree in Social Work or related field; or high school diploma with four years non-profit workforce development experience
• At least two years of vocational/case management and job readiness experience
• At least one year in non-profit setting serving young adults with understanding of criminal justice environment
• Experience providing direct services to people with barriers to employment

Responsibilities

• Develop employment service plans with participants
• Promote program services through outreach to referrals
• Screen candidates for enrollment and orient participants
• Conduct intake interviews and assess program fit
• Match training interests to career tracks with referrals
• Provide case management and mentoring
• Maintain participant progress records
• Collaborate with external agencies for services
• Lead weekly job readiness workshops
• Document outcomes for reporting purposes
• Attend cross-functional meetings to raise awareness of placement resources
• Document progress in Salesforce and DOP Connect
• Participate in assigned training and be onsite as required

Skills

Career exploration

Case management

Job search strategies

Relationship building

Communication skills

Teamwork

Attention to detail

Time management

Microsoft Office

Google Suite

Initiative

Travel locally

Education

Bachelor’s Degree in Social Work

Tools

Microsoft Office

Google Suite

Job description

Description

The Osborne Association serves individuals, families, and communities affected by the criminal legal system. Through our programs, we offer opportunities for people to heal from the harm they have suffered, repair damage they have endured, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor every individual’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

We are currently seeking a full time Career Coach. The Career Coach will be the primary resource for participants transitioning into the workforce, ensuring that participants succeed in their careers. The career coach will support participants to navigate career growth through training placements, ongoing support and counseling. They will also mentor participants in the pre and post employment phases of service provision.

Salary: $28.02-$29.40 an hour

Requirements

Essential Duties

• Support participants by participating in the development of employment service plans
• Conduct outreach to promote program services to ensure client referrals
• Screen potential candidates for program enrollment and orient participants to the program by sharing program objectives
• Conduct thorough intake screening interviews and assessments to evaluate program compatibility for potential program enrollment
• Identify participant training interests that will lead to career tracks and ensure appropriate referral matching to training partners
• Provide case management to participants with support and follow up through mentoring, counseling and annoying coaching
• Meet with participants to address issues, challenges and successes
• Document participant progress in the form of individual service entries and maintain confidential case records
• Maintain relationships with external agencies to refer or obtain additional participant services
• Facilitate weekly workshops addressing issues related to job readiness, professionalism and cognitive behavior
• Provide monthly service outcome information and supporting documentation for reporting purposes as required by funding agencies
• Attend and participate in appropriate interdepartmental and cross-functional meetings to increase awareness of job placement services and additional resources that support participants
• Document all participant progress in Salesforce and DOP Connect
• Attend assigned training
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Minimum Qualifications

• Bachelor’s Degree in Social Work or related field; in lieu of a degree high school diploma or equivalent and four years experience working for a non-profit agency in workforce development or related field
• At least two years of experience in vocational/case management and job readiness experience
• At least one year of experience working for a non-profit agency supporting young adults, with an understanding of the criminal justice environment
• Experience providing direct services to people with barriers to employment

Key Competencies

• Competence in career exploration, case management, internships and job search strategies
• Strong ability to gain and maintain relationships with individuals who can offer educational, vocational, internship/apprenticeship and employment opportunities
• Effective oral and written communication skills, ability to pay strong attention to detail, and time management skills
• Ability to work in teams and collaborate effectively with people in different functions
• Strong data entry skills
• Proficiency in Microsoft Office and Google Suite
• Ability to take the initiative and drive for results
• Ability to travel locally
• Ability to communicate with all levels of the organization and build strong relationships

Benefits of Working at Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

** Salary is based on commensurate experience and other qualifications.