Case Manager

Osborne Association; New York (NY); On-site; USD 37,842 - 38,600; Full time

Benefits offered by this job

Four weeks of vacation

Tuition reimbursement

Flexible work schedule

Excellent Medical, Dental, and Vision insurance

403(b) plan with company match

Career development through ongoing training

Job summary

The Osborne Association in New York is looking for a Case Manager for the Fulton Reentry department. This role will provide case management services to homeless individuals, ensuring proper documentation and coordination with other services.

Candidates should hold an Associates Degree or equivalent experience in case management. The position offers generous benefits, including four weeks of vacation and excellent health insurance.

Qualifications

• Associates Degree in Human Services, Sociology or related field with one year of case management experience.
• In lieu of a degree, High School Diploma with two additional years of case management experience.
• Proven ability to work collaboratively with diverse groups.

Responsibilities

• Provide direct client services including intake, engagement, assessment and service plan development.
• Manage a caseload for a diverse client population.
• Document all interactions with clients and maintain client progress.

Skills

Engaging personality

Detailed oriented skills

Strong oral and written communication

Time management

Organizational skills

Ability to solve problems

Collaborative working

Education

Associates Degree in Human Services, Sociology or related field

High School Diploma with two additional years of case management experience

Tools

CARES

MS Word

Excel

Database management skills

Job description

Description

The Osborne Association serves individuals, families, and communities affected by the criminal legal system. Through our programs, we offer opportunities for people to heal from the harm they have suffered, repair damage they have endured, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor every individual’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

We are currently seeking a Case Manager for our Fulton Reentry department. The Case Manager will be responsible for the overall case management of services to clients and management of the necessary charts for homeless individuals. This position reports to the Case Manager Supervisor of Fulton Community Reentry Center. This is an on-site position, which requires flexibility in scheduling including evenings and weekends. Scheduling is subject to change based on program needs.

Salary: $27.47 - $28.02 per hour

Requirements

Essential Duties

• Provide direct client services, including intake, engagement, assessment, service plan development, referral,
• advocacy, counseling, exit summaries, and follow-up
• Manage a caseload for a diverse client population
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of, clients
• Maintain familiarity with program resources available on- and off-site
• Provide group counseling as assigned
• Coordinate client services with other social services, mental health, medical, employment, educational, and
• other providers
• Conduct regular case conferences with clients and service providers as required
• Report to and meet with supervisor on a bi-monthly basis
• Ensure adherence to all required regulations and DHS policies and procedures
• Provide crisis intervention and stabilization as needed in the program
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Minimum Qualifications

• Associates Degree in Human Services, Sociology or related field with one year of case management experience
• In lieu of a degree, High School Diploma or equivalent with an additional two years of experience in case management

Key Competencies

• Engaging personality and detailed oriented skills are essential
• Strong oral and written communication, time management, and organizational skills are necessary
• Ability to work some evenings and occasional weekends as needed
• Knowledge of CARES, MS Word, Excel, and database management skills
• Familiarity with community resources
• Ability to solve problems, make decisions, resolve conflicts and listen
• Access skills to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Ability to travel locally
• Must be able to handle multiple tasks effectively under pressure

Benefits of Working at Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Salary is based on commensurate experience and other qualifications.