Career Coach

commteam; Lowell (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Life insurance

Critical illness insurance

Pet insurance

Tuition reimbursement

Career development opportunities

401(k) with employer contribution

Job summary

Community Teamwork in Lowell, MA is seeking a Career Coach to provide job search and readiness coaching, referrals for job training, and support aimed at helping individuals earn a living wage. You will work closely with the Senior Financial Education staff to remove barriers to employment.

The role includes case management, setting employment goals, connecting clients with resources, tracking progress, and partnering with local agencies to deliver wrap-around services.

Qualifications

• Minimum of one year of experience in career coaching, workforce development, employment services, case management, or a related field.
• Experience working with low-income, unemployed, underemployed, or otherwise underserved populations.
• Demonstrated knowledge of community resources available to low-income households.
• Skills in resume development, job searching, interview preparation, networking, and career planning.
• Knowledge and experience working with low income, culturally diverse, and at-risk individuals.
• Excellent customer service, interpersonal, oral and written communication skills.
• Ability to maintain accurate records and maintain confidentiality of information.
• Strong ability to problem-solve and use crisis management skills.
• Public speaking and outreach.
• Ability to travel to work sites
• Ability to manage multiple priorities and work in a fast-paced environment.
• Knowledge of Microsoft products (Word, Excel, Outlook)
• Must be able to pass CORI and Federal background check

Responsibilities

• Provide case management to clients on a regular basis
• Identify services needed for members’ personal, educational/or skill development to enhance employability
• Create individual employment goals
• Work to reduce employment barriers by providing resources, support and referrals
• Provide internal and external wrap around services to clients throughout job placement
• Perform intake and data collection as per all funding source requirements
• Maintain accurate participant records and prepare reports as required
• Assist in the development of partnerships with local agencies and other community resources
• Work with team members on planning and implementation of career development workshops and events throughout the year
• Work closely with Senior Financial Education staff to ensure clients attain financial stability and achieve financial goals
• Uphold the values of CTI – Equity, Integrity, Compassion

Skills

Resume development

Job searching

Interview preparation

Networking

Career planning

Customer service

Oral and written communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Career Coach

Pay Range $ 24.00 – 28.00 ph

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Career Coach will be responsible for providing job search, job readiness skills and referrals for job training with a goal of helping individuals attain a living wage. The Career Coach will coach clients in ways to reduce barriers to maintaining employment, including working closely with the Senior Financial Education Staff.

Essential Functions and Responsibilities

1. Provide case management to clients on a regular basis;
2. Identify services needed for members’ personal, educational/or skill development to enhance employability.
3. Create individual employment goals.
4. Work to reduce employment barriers by providing resources, support and referrals.
5. Provide internal and external wrap around services to clients throughout job placement.
6. Perform intake and data collection as per all funding source requirements
7. Maintain accurate participant records and prepare reports as required
8. Assist in the development of partnerships with local agencies and other community resources
9. Work with team members on planning and implementation of career development workshops and events throughout the year
10. Work closely with Senior Financial Education staff to ensure clients attain financial stability and achieve financial goals.
11. Uphold the values of CTI – Equity, Integrity, Compassion.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

1. Minimum of one year of experience in career coaching, workforce development, employment services, case management, or a related field.
2. Experience working with low-income, unemployed, underemployed, or otherwise underserved populations.
3. Demonstrated knowledge of community resources available to low -income households
4. Skills in resume development, job searching, interview preparation, networking, and career planning
5. Knowledge and experience working with low income, culturally diverse, and at-risk individuals
6. Excellent customer service, interpersonal, oral and written communication skills
7. Ability to maintain accurate records and maintain confidentiality of information
8. Strong ability to problem-solve and use crisis management skills
9. Public speaking and outreach
10. Ability to attend training on job related skills
11. Ability to travel to work sites
12. Ability to manage multiple priorities and work in a fast-paced environment
13. Knowledge of Microsoft products (Word, Excel, Outlook)
14. Must be able to pass CORI and Federal background check

Preferred Qualifications

• Bilingual skills (English/Spanish, English/Khmer English/Portuguese)

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.