Career Center Front Desk Specialist (Part-Time)

Goodwill Industries of Northwest Texas; Amarillo (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill Industries of Northwest Texas is seeking a Career Resources Receptionist in Amarillo. The role manages the Career Center reception desk, phones, and computer systems in a fast-paced nonprofit environment.

Responsibilities include greeting visitors, routing calls, data entry, and supporting community service programs. A high school diploma and clerical experience are preferred, with opportunities to advance within the Career Resources team.

Qualifications

• Must communicate with the public and provide excellent customer service.
• Must manage a wide variety of duties with good time management.
• Must be able to solve problems in customer-related situations.
• Adequate computer skills and ability to pass NorthStar assessment for Word and Excel.
• Good organizational skills and ability to use a multi-line phone system.

Responsibilities

• Answer incoming telephone calls, direct callers, take messages, and route correspondence.
• Enter participant questionnaires into the database before submission to the Case Manager.
• Assist customers/clients and direct them appropriately.
• Establish professional relationships with customers and employees.
• Manage the computer bank and headphone sets; assign as needed.
• Sort and distribute interoffice correspondence and other mail.

Skills

Customer service

Time management

Problem solving

Computer skills

Organizational skills

Multi-line phone

Education

High School Diploma or equivalent

Tools

Word

Excel

NorthStar assessment

Job description

Goodwill Industries of Northwest Texas is seeking a Career Resources Receptionist in Amarillo. The role manages the Career Center reception desk, phones, and computer systems in a fast-paced nonprofit environment.

Responsibilities include greeting visitors, routing calls, data entry, and supporting community service programs. A high school diploma and clerical experience are preferred, with opportunities to advance within the Career Resources team.