Career & Alumni Programs Lead

University of California, Berkeley; Berkeley (CA); On-site; USD 95,000 - 102,000; Full time

Job summary

University of California, Berkeley is seeking a Career & Alumni Services Manager to lead academic quality assurance, course standards, and evaluation processes. You will coordinate advisory bodies, instructors, and student representatives to drive ongoing quality improvement and manage disciplinary issues in collaboration with campus colleagues.

The role involves developing career-focused programs, partnering with Berkeley Global leadership, and delivering regular reports to senior leadership.

Qualifications

• Uses business software systems (Word, Excel, Access, PowerPoint).
• Advanced analytical, problem-solving, interpersonal, communication, and presentation skills.
• Knowledge of campus policies and higher education operations.
• Experience with accredited/certificate programs and instruction delivery.
• Experience managing academic/career programs and projects.
• Experience evaluating program quality and driving process improvements.
• Experience developing career-focused programs or courses for student needs.
• Experience managing a portfolio of instructional programs across disciplines.
• Experience planning and managing events.
• Excellent written, verbal, interpersonal, and cross-cultural communication for leadership meetings.
• Proficiency with LMS (Canvas), Zoom, Microsoft and Google suites, file sharing (Dropbox).
• Bachelor's degree or equivalent experience; continuing education in related field.

Responsibilities

• Establishes evaluation criteria for measuring results and impact in academic programs.
• Manages quality assurance and improvement, standards for course prep, assessment and evaluation.
• Coordinates meetings with advisory committees, instructors, and student reps for quality improvement discussion.
• Manages disciplinary processes in collaboration with academic/administrative colleagues.
• Provides regular reports to senior leadership on results.
• Evaluates potential program partnerships and supports on-campus and global collaborations.
• Plans and develops career development programs and curriculum with Berkeley Global Team.
• Plans and manages program events and activities.
• Determines methods and procedures for current and new courses; ensures standardization across programs.
• Recruits, orients, evaluates, and supervises instructors; ensures instructional excellence.
• Develops non-credit career development workshops with curriculum design and mentorship.

Skills

Analytical skills

Problem-solving

Interpersonal skills

Communication

Presentation skills

Education

Bachelor's degree

Tools

Word

Excel

Access

PowerPoint

Canvas LMS

Zoom

Microsoft Office

Google Suite

Dropbox

Job description

University of California, Berkeley is seeking a Career & Alumni Services Manager to lead academic quality assurance, course standards, and evaluation processes. You will coordinate advisory bodies, instructors, and student representatives to drive ongoing quality improvement and manage disciplinary issues in collaboration with campus colleagues.

The role involves developing career-focused programs, partnering with Berkeley Global leadership, and delivering regular reports to senior leadership.