Career Advisor - Career Services

EDSI; St. Louis (MO); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

EDSI in St. Louis, MO is seeking a WIOA Career Advisor to provide customer-centered services supporting employment, training, and career advancement.

You will build relationships, assist with registrations, and guide participants through job-search processes using the jobs.mo.gov portal. The role requires creating Individual Employment Plans, evaluating skills, and collaborating with Case Managers to remove barriers.

Formación

• Bachelor’s degree in a related field with at least 3 years of experience in workforce development.
• Experience in career development and case management.
• Ability to work effectively in a team and communicate with diverse clients.
• Bilingual in Spanish is a plus.

Responsabilidades

• Build a professional one-on-one relationship with customers to introduce SLATE services and training opportunities.
• Assist customers with registration, job search prep, workshop registration, and resumes using jobs.mo.gov.
• Review and complete WIOA documentation for registration eligibility and data entry.
• Maintain participant files per state and local regulations.
• Provide follow-up activities to ensure positive outcomes and goals are met.
• Deliver staff-assisted job search services with career guidance and labor market information.
• Refer participants to the Business Services Team for employment opportunities.
• Educate customers about local Labor Market Information related to career pathways.

Conocimientos

Customer service

Career guidance

Team collaboration

Communication

Educación

Bachelor’s degree in business, education, human services or related field

Herramientas

Microsoft Office

Descripción del empleo

Job Description:Title: WIOA Career Advisor (Career Services)Classification: Non-ExemptScope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.Essential Functions:Build a professional one-on-one working relationship with customers to aid in the introduction of SLATE services, workshops, partners, and training opportunitiesAssist customers in registration, job search preparation, workshop registration, and resumes using jobs.mo.gov websiteAccurately review, evaluate, and complete required documentation for WIOA registration eligibilityComplete necessary WIOA data entry requirements in jobs.mo.govMaintain participant files in accordance with state and local regulationsProvide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelinesProvide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market informationWork closely with and refer participants to the Business Services Team for employment opportunitiesBe knowledgeable of area resources to assist customers with barriersEducate job seekers about local Labor Market Information (LMI) related to career pathwaysProvide financial literacy guidance related to wages and participants’ career goalsManage a caseload of a maximum of 80 new job seekers per year plus participants in 12 months follow-upCreate and maintain an Individual Employment Plan (IEP) for job seekersAssess participants’ existing skills, aptitudes, and goalsCollaborate with Case Manager to identify and remediate participants’ barriers to successMaintain case notes following local policies in the system of recordGuide participants through mandatory assessments and the career exploration process to evaluate occupational training opportunitiesEnsure participants are aware of and participate in hiring eventsProvide follow-up services to participants for 12 months after exitOther opportunities as available.Education and Experience Requirements:Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development fieldExperience in providing career development assistancePrevious case management experienceMust have notable experience in team-oriented environmentShould be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitudeKnowledge and understanding of the Workforce Innovation and Opportunity ActBilingual in Spanish a plusProficient in Microsoft Office applicationsValid Driver’s LicenseEDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.