Career Advisor (800017) Vocational Counselor

Equus Workforce Solutions; Olyphant (Lackawanna County); On-site; USD 70,000 - 95,000; Full time

Job summary

Equus Workforce Solutions seeks a Master’s-qualified professional to serve as an SSA Disability expert, building relationships with clients, caseworkers, medical providers, and internal teams to ensure timely case processing.

You will review disability cases, apply SSA rules and vocational guidelines, prepare reports, and provide guidance while maintaining HIPAA compliance; the role includes training DAP Advocates statewide and collaborating to improve processes.

Qualifications

• Master’s degree required and experience with SSA disability programs.

Responsibilities

• Build and maintain strong relationships with clients, caseworkers, medical providers, and internal stakeholders to ensure timely and accurate case processing.
• Serve as an SSA Disability expert, advising and supporting colleagues and clients on disability programs and case development.
• Review Social Security Disability and Medical Assistance cases to determine the appropriate course of action.
• Evaluate medical records and apply SSA Listing Codes, Sequential Evaluation rules, and vocational guidelines.
• Prepare Vocational Reports, Counselor Denial Letters, and other case documentation within required timelines.
• Maintain HIPAA compliance and participate in annual training for DAP Advocates statewide.
• Collaborate with internal teams and external stakeholders to support organizational goals.
• Make recommendations for case development improvements and process efficiencies.

Skills

Multitasking

Analytical documentation

Communication

Case management

Verbal/written communication

Microsoft Word

Microsoft Excel

Education

Master’s Degree (REQUIRED)

SSA Disability programs experience (REQUIRED)

Familiarity with SSA Listing Codes (REQUIRED)

Knowledge of SSA evaluation rules and vocational guidelines

Vocational counseling or related field experience (preferred)

Tools

Microsoft Word

Excel

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Build and maintain strong relationships with clients, caseworkers, medical providers, and internal stakeholders to ensure timely and accurate case processing.
• Serve as an SSA Disability expert, advising and supporting colleagues and clients on disability programs and case development.
• Review Social Security Disability and Medical Assistance cases to determine the appropriate course of action.
• Evaluate medical records and apply SSA Listing Codes, Sequential Evaluation rules, and vocational guidelines.
• Prepare Vocational Reports, Counselor Denial Letters, and other case documentation within required timelines.
• Maintain accuracy and compliance with HIPAA regulations.
• Provide annual training to DAP Advocates statewide, covering Listings of Impairments, SSA rules, and case development procedures.
• Consult with advocates, caseworkers, medical providers, and clients to answer questions and provide case guidance.
• Take ownership of complex or sensitive cases, ensuring timely resolution and proper follow-up.
• Perform supervisory reviews on cases, making or requesting corrections as needed.
• Collaborate with internal teams and external stakeholders to support organizational goals.
• Make recommendations for case development improvements and process efficiencies.
• Attend meetings, trainings, and seminars as assigned.
• Demonstrate professionalism, cooperation, flexibility, and a willingness to assist others.
• Perform other related duties as assigned.

Qualifications

Required Skills/Abilities:

• Strong ability to multi-task in a fast paced environment
• Strong analytical and documentation skills
• Strong communication and interpersonal skills
• Ability to manage multiple cases in a fast-paced environment
• Excellent verbal, written, and interpersonal communication skills
• Proficiency with Microsoft Word and Excel
• Ability to provide training and guidance to internal and external stakeholders

Education/Experience Requirements

• Master’s Degree (REQUIRED)
• Experience with SSA Disability programs, case evaluation, and related documentation (REQUIRED)
• Familiarity with SSA Listing Codes / Listings of Impairments (REQUIRED)
• Knowledge of Social Security Disability evaluation rules and vocational guidelines
• Experience in vocational counseling, peer support, or behavioral health is preferred

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Standard hours of work Monday through Friday, 8:00 am – 6:00 pm, with a lunch break
• Must maintain excellent attendance and punctuality

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand‑driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.