Career Advisor 1

C2 Global Professional Services, LLC; Taylor (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

C2 Global Professional Services, LLC in the United States is seeking a skilled Career Advisor to support job seekers through assessment, planning, and placement.

You will conduct intake, guide career development, help with resumes and mock interviews, and connect participants to training and financial aid as needed.

You'll maintain case files, monitor progress, and collaborate with partners to identify employment opportunities.

Qualifications

• Experience in workforce development or career counseling.
• Strong customer service and interpersonal skills.
• Ability to work with diverse customers and adapt to communication styles.
• Proficiency with word processing, spreadsheets, and general computer skills.
• Ability to handle stressful or challenging situations.

Responsibilities

• Provide comprehensive career assessments to determine interests and aptitudes.
• Counsel and guide job seekers through career development and job search processes.
• Assist with resume development and mock interviews.
• Refer participants to training opportunities and financial aid as needed.
• Maintain case files and data in MIS, monitor progress toward goals.

Job description

Essential Functions

Provides comprehensive career assessment s (includi ng profes sional level customers and to individua ls with su bstantial barriers to employment) to determine occupational interests and aptitude I dentif ies training and developm ent ne eds, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options based on their long-term career goals.

• Influences and empowers job seekers and program participants to find employment
• Recommending helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate and enroll in
• Conducts intake process and completes program eligibility for grant funded programs.
• Guides job seekers through the career development and exploration process. Helps determine occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, and other career planning services.
• Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals.
• Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions.
• Directly assists jobseekers with resume development, simulated mock interviews, and developing successful job search strategies.
• Provides information regarding training opportunities and educational/training vendors based on jobseeker interest.
• Also provides customer information on other financial aid and scholarships available.
• Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities.
• Prepares and submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests timely.
• Continuously evaluates customers needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers academic or career success.
• Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals.
• Develops constructive and cooperative working relationships with internal team members, the public and external partners.
• Partners with business solutions unit within career centers to help identify employment opportunities for participants.
• Proactively screens and refers participants to job opportunities they are qualified for with focus on training-related development.
• Actively seeks ways to improve workforce services to meet labor market needs.
• Manages customer information and enters required data (service codes and case notes) into the management information system(s) in a timely manner.
• Performs other duties as assigned and fulfills responsibilities as

Required

• Ensures that case files meet/exceed all local, state, and federal quality assurance requirements.

Knowledge, Skills, Abilities

• Knowledge of workforce development, economic development, and project management.
• Knowledge of effective conflict resolution practices, or individual case management and career counseling.
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service and interpersonal skills.
• Able to work with diverse customers with unique needs and communication styles.
• Can effectively handle or resolve stressful or challenging situations with di