Career Development Specialist (800017)

Equus; Albemarle (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Equus Workforce Solutions seeks a Career Advisor to counsel customers on job search strategies, career planning, and training opportunities. You will monitor participation, document case notes, and support timely completion of tasks in Stanly and Rowan Counties.

Ideal candidates have a psychology/HR/business background and 2+ years in career counseling within high-volume settings. Strong communication and organizational skills are essential, with ability to work first shift and travel as needed.

Qualifications

• Bachelor's degree in psychology, marketing, business, HR, or related field with two plus years of relevant work experience.
• Experience in career counseling in a high-volume human services or workforce development setting.

Responsibilities

• Counsels and assists customers with job search strategies, career advisement, and training planning.
• Advise, monitor, and track participation to maximize program functions and opportunities.
• Maintain day-to-day relationships with customers and document findings with case notes.
• Provide motivational support and identify training needs; facilitate workshops.
• Document customer success stories and analyze resumes for eligibility and processing.
• Maintain records per program standards and assist in policy development for advisement.

Skills

Communication

Organization

Computer skills

Publishing skills

Clear communication

Education

Bachelor's degree in psychology

Bachelor's degree in marketing

Bachelor's degree in business

Job description

Job Description

• Counsels and assists Program's customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed
• Advises, monitors, and tracks participation for customers so that they maximize the functions and opportunities of the program
• Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner
• Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
• Provides motivational support to customers during the job search process
• Identifies training needs and ensures appropriate training
• Facilitates job readiness/search workshops
• Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers
• Demonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participants
• Successfully documents customer success stories internally and externally
• Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility
• Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer
• Creates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelines
• Works under direction of the Career Advisor Coordinator to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary
• Produces word processing documents, including charts and tables. Proofreads and edits correspondence, memorandum, proposals, reports, and other requested documents. Maintains filing systems and performs other relevant duties as assigned by the Program Director

Education and Experience

• Bachelor of Art/Bachelor of Science in psychology, marketing, business, human resources or related fields with two plus years relevant work experience
• Experience working with career counseling consumers in a high-volume work environment, particularly in a human services or workforce development or an equivalent combination

Additional Qualifications

• Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely
• The ability to relate well with individuals, ability to motivate, and possess experience in presenting workshops and working with individuals having one or more barriers to employment
• A referral network with other human service agencies in the community and can provide intervention services as needed
• Knowledge of various job search strategies, resources and action plans
• Ability to follow instructions well
• Adaptable, flexible, and a fast learner
• Creative and able to meet deadlines
• Works well under pressure and goal oriented and works well within a team concept
• Demonstrated customer service skills
• Demonstrated computer skills, with experience using word processing and spreadsheet software applications
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Be able to work first shift and overtime if required
• Travel when necessary

Additional Information

Position supports Stanly and Rowan Counties

All your information will be kept confidential according to EEO guidelines.

We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.