Care Transitions Technician

Orlando Health, Inc.; Orlando (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

All Inclusive Benefits (start Day One)

Job summary

Orlando Health, Inc. is seeking a Care Management Technician at South Lake Hospital in Clermont, FL. This full-time role supports the care management team in coordinating patient transitions and resources to ensure timely care, while maintaining strong communications with the health care team.

The position requires a high school diploma, at least two years in customer/patient-facing work (one year in health care), and proficiency with Microsoft Office. Schedule is days; benefits begin day one.

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in customer/patient service, with one year in health-related field.
• Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Educates patients and families on care management processes and coordinates with the health care team.
• Assists with care management tasks: arranging nursing home returns, referrals, transportation, and payor authorizations.

Skills

Customer service experience

Health sector experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Orlando Health, Inc. is seeking a Care Management Technician at South Lake Hospital in Clermont, FL. This full-time role supports the care management team in coordinating patient transitions and resources to ensure timely care, while maintaining strong communications with the health care team.

The position requires a high school diploma, at least two years in customer/patient-facing work (one year in health care), and proficiency with Microsoft Office. Schedule is days; benefits begin day one.