Care Transition & Partner Relations Coordinator

InfuCare Rx, Inc.; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Short- and Long-Term Disability

Company-Paid Life Insurance

401(k) with Company Match

Paid Time Off and Sick Leave

6 Paid Holidays

Job summary

InfuCare Rx is actively seeking a Care Transition Coordinator in New Orleans to guide patients from hospital to home infusion therapy. You’ll work with discharge planners, physicians, and the InfuCare Rx team to ensure timely, high‑quality infusion care at home.

The role combines sales acumen with patient education and coordination, requiring strong relationships and organizational skills. Some travel to hospitals and clinics is involved.

Qualifications

• Bachelor’s degree or 3-5 years of sales experience in home infusion, specialty pharmacy, healthcare sales, or hospital-based care coordination.
• Proven success in managing patient transitions, care coordination, or infusion therapy preferred.
• RN, LPN, or Registered Dietitian required.
• Strong communication, relationship management, and organizational skills.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office and data entry systems.
• Working knowledge of healthcare insurance, reimbursement, and patient counseling processes.
• Valid driver’s license, meeting company insurance standards.

Responsibilities

• Coordinate home infusion referrals by obtaining medical records, verifying insurance benefits, and confirming patient eligibility prior to discharge.
• Collaborate with hospital staff, physicians, and case managers to assess patient needs and develop individualized home infusion care plans.
• Educate patients and families on home infusion therapy, insurance coverage, and ongoing care expectations.
• Serve as the primary liaison between hospital teams and InfuCare Rx clinical departments to ensure accurate, safe, and timely care delivery.
• Maintain accurate and complete documentation of all referrals and communications.
• Identify potential risks or barriers to care and proactively elevate to appropriate teams.
• Foster positive professional relationships and promote InfuCare Rx as a trusted, patient-focused partner.
• Ensure compliance with HIPAA, state, federal, and accreditation standards.

Skills

Sales experience

Care coordination

Healthcare sales

Relationship management

Strong communication

Independent work

Education

Bachelor’s degree

Tools

Microsoft Office

Data entry systems

Job description

InfuCare Rx is actively seeking a Care Transition Coordinator in New Orleans to guide patients from hospital to home infusion therapy. You’ll work with discharge planners, physicians, and the InfuCare Rx team to ensure timely, high‑quality infusion care at home.

The role combines sales acumen with patient education and coordination, requiring strong relationships and organizational skills. Some travel to hospitals and clinics is involved.