Care Transition & Enrollment Advocate

Care To Stay Home Inc.; Spokane Valley (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Wellness resources

Job summary

Care To Stay Home Inc. is seeking a compassionate admissions coordinator to guide families through choosing in-home care. You’ll listen, assess needs, earn trust, and help families commit to services that improve quality of life.

The role blends daytime office, client-home, and community work in the Spokane area. Reporting to the Executive Director, you’ll manage inquiries from first contact through enrollment and the first 60 days of care, followed by a handoff to ongoing care management.

Qualifications

• At least five years of experience in healthcare or related senior services.
• Strong assessment and care coordination skills.
• Exceptional communication and relationship-building abilities.
• Ability to manage multiple prospective and new clients.

Responsibilities

• Conduct thoughtful client assessments to identify needs and goals.
• Explain care options clearly and help families make informed decisions.
• Respond promptly to inquiries and guide service enrollment.
• Coordinate with scheduling and care management to prepare caregivers.
• Maintain close contact with clients during the first 60 days and perform handoffs.
• Track assessments, enrollments, service starts, and retention.

Skills

Healthcare experience

Care coordination

Documentation

Communication skills

Relationship-building

Job description

Care To Stay Home Inc. is seeking a compassionate admissions coordinator to guide families through choosing in-home care. You’ll listen, assess needs, earn trust, and help families commit to services that improve quality of life.

The role blends daytime office, client-home, and community work in the Spokane area. Reporting to the Executive Director, you’ll manage inquiries from first contact through enrollment and the first 60 days of care, followed by a handoff to ongoing care management.