Care Team Supervisor: Lead Home Care Operations

Elara Caring Careers; Medford (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Medford, NY. This full-time, on-site role runs Monday through Friday, 8:30 AM to 5:00 PM, with a salary range of $22–$24 per hour.

Responsibilities include coordinating personal care services, maintaining records, reviewing authorizations, and ensuring regulatory compliance. The role reports to the Care Team Manager or Branch Director.

Qualifications

• High school diploma or GED required.
• Associate or bachelor's degree preferred.
• Five years in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences.
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage service authorizations and contract-specific requirements.
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery.
• Provide guidance, coaching, and support to caregivers to promote performance and engagement.

Skills

Leadership

Coaching

Organizational skills

Communication

Bilingual

Multitasking

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

Computer proficiency

Job description

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Medford, NY. This full-time, on-site role runs Monday through Friday, 8:30 AM to 5:00 PM, with a salary range of $22–$24 per hour.

Responsibilities include coordinating personal care services, maintaining records, reviewing authorizations, and ensuring regulatory compliance. The role reports to the Care Team Manager or Branch Director.