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Jefferson Healthcare, located in Port Townsend, WA, seeks a Care Team Specialist II to act as a liaison between the medical care team and patients, handling referrals, insurance authorizations, and appointment coordination.
The role requires attention to detail, a high school diploma, at least two years of medical office experience, and knowledge of medical terminology.
Attention to detail and proven customer service will ensure success as a Care Team Specialist II. This role is a communication liaison between the medical care team and the patient and is responsible for accurate and timely referral processes as well as insurance authorizations for services to be provided. The Care Team Specialist II schedules and navigates all patient consult appointments, return clinic appointments, and specialized exams for the patient. Experience/education in medical terminology is extremely important in this key clinic role.
1.0 FTE; 40 hours/week; Variable Shift (Sunday, 1600-0230a; Monday-Wednesday 1900-0530)
This position will remain open until filled.
Jefferson Healthcare is an Equal Opportunity and Affi
Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.
Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.