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An established industry player is seeking a Care Team Operations Associate to enhance the experience of patients with neurodegenerative diseases. This role is pivotal in providing administrative support, coordinating care, and ensuring effective communication between patients, caregivers, and healthcare providers. As part of a remote-first company, you will be part of a compassionate team dedicated to improving patient outcomes. This position offers the chance to make a meaningful impact in the lives of individuals facing significant health challenges while enjoying a flexible and supportive work environment. If you're passionate about healthcare and patient advocacy, this opportunity is for you.
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
The Role
The Care Team Operations Associate (CTOA) plays a crucial role in supporting Synapticure’s neurodegenerative community by managing various administrative support functions, ensuring patients and caregivers receive the assistance and coordination they need. As a representative of Synapticure, you will engage with patients, caregivers, medical offices, and external healthcare organizations, helping to optimize care pathways. This role requires adaptability, strong communication skills, and a dedication to delivering compassionate, high-quality service to enhance patient satisfaction and outcomes.
United States
$30,000 - $50,000 a year (US Dollars)
About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
The Role
The Care Team Operations Associate (CTOA) plays a crucial role in supporting Synapticure’s neurodegenerative community by managing various administrative support functions, ensuring patients and caregivers receive the assistance and coordination they need. As a representative of Synapticure, you will engage with patients, caregivers, medical offices, and external healthcare organizations, helping to optimize care pathways. This role requires adaptability, strong communication skills, and a dedication to delivering compassionate, high-quality service to enhance patient satisfaction and outcomes.
Job Duties – What you’ll be doingThis role would be expected to travel <10% to attend company gatherings, primarily in Chicago.
Remote job