Care Team Manager

Senior Helpers - Glendale; Glendale (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing the quality of life for seniors. As a Care Team Manager, you'll lead a passionate team of caregivers, fostering a collaborative environment while implementing effective training programs. Your role will be pivotal in recognizing achievements and ensuring caregivers feel valued. Enjoy autonomy and a variety of tasks that keep your workday engaging. With a mission focused on compassionate care, this role offers the opportunity to make a meaningful impact in the lives of clients and their families.

Benefits

Paid Time Off

Pay On Demand

Bonus Structure

Varied Discount Programs

Qualifications

• One year experience managing employees in a healthcare setting.
• CNA or LPN certification preferred for the role.

Responsibilities

• Oversee and develop caregivers within the franchise territory.
• Implement training programs and manage caregiver performance.

Skills

People Management

Conflict Management

Critical Thinking

Organizational Skills

Training Development

Education

CNA or LPN

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Care Team Manager (CTM) will be responsible for overseeing, managing, and developing caregivers within the franchise territory.

This includes caregiver hiring, recognition programs, training, and performance improvement.

Duties

1. Building strong teams - foster a collaborative and supportive work environment by recruiting, developing, and retaining high-performing teams.
2. Develop and implement engaging training programs to ensure caregivers receive comprehensive and effective training.
3. Conduct on-the-job coaching visits, and ensure every caregiver feels valued and empowered.
4. Recognize hard work and help caregivers grow in their roles.
5. Lead fun recognition programs like Caregiver of the Month and celebrate outstanding performance with creative rewards and acknowledgments.
6. Manage attendance - oversee and track employee attendance to ensure compliance with scheduling and operational needs.

Qualifications

• CNA or LPN with people management experience preferred.
• Minimum of one year experience managing employees, hiring, and onboarding, preferably in a healthcare-related setting.
• Excellent organizational skills, attention to detail, and ability to prioritize in a changing environment.
• Experience in conflict management.
• Critical thinking skills to proactively prevent and solve problems.
• Ability to visit clients’ homes in the assigned territory.
• Proficiency in Microsoft Word, Excel, Internet, and Outlook.
• Ability to learn software programs quickly.
• Ability to work independently and as part of a team.

Why Join Us?

• Autonomy — We encourage independence and trust our team members to complete their duties without micromanagement.
• Task Variety — An engaging workday that utilizes various skill sets to avoid monotony.

Benefits

• Paid Time Off
• Pay On Demand
• Bonus structure
• Varied Discount Programs

About Senior Helpers of Glendale

We are a proud franchisee of SH Franchising, LLC, operating as Senior Helpers. Our services include specialized care for individuals with chronic diseases, as well as companion and personal care for seniors needing assistance with daily activities.

Our mission is to deliver compassionate care that enhances the quality of life for our clients, their families, and our dedicated employees.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.