Care Team Assistant - Inpatient Part Time (Front desk)

Empath Payroll Services, LLC; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

PTO 5 weeks

Tuition reimbursement

Mission-driven culture

Job summary

Trustbridge Hospice, part of Empath Health, is seeking an organized and friendly Care Team Assistant - Inpatient Part Time (Front desk) to join our team in West Palm Beach. The role is onsite and Saturdays-Sundays, 7 a.m.

to 7:30 p.m., supporting the front desk and ensuring a seamless, empathetic experience for patients and families. The entry-level, part-time position offers a meaningful role in a nonprofit hospice network with frontline patient care.

Qualifications

• High school diploma or equivalent.
• One year of experience in business office and/or hospital unit.
• Mastery of essential office skills and effective communication.
• Basic computer skills including word processing and data entry; Excel experience is a plus.

Responsibilities

• Greet patients and visitors at the front desk and manage calls.
• Provide empathetic, professional customer service to patients, families, and referral sources.
• Coordinate admissions with the interdisciplinary team to ensure timely processing.
• Support a compassionate, patient-centered environment aligned with our mission.

Skills

Customer service

Organization

Communication

Computer skills

Data entry

Excel experience

Education

High school diploma or equivalent

Job description

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Care Team Assistant - Inpatient Part Time (Front desk) to join our team in West Palm Beach . This position is onsite.

This entry level, part-time position works Saturdays and Sundays, 7 a.m - 7:30 p.m. , supporting the front desk and ensuring a seamless, empathetic experience for patients and families during one of life's most meaningful transitions.

Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

What You’ll Do:

• Work the front desk, greeting patients and visitors, answer phone calls, and operate standard office equipment including fax, computer, printer
• Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
• Communicate effectivey with interdisciplinary team members to ensure timely and accurate admissions.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Why Join Empath Health?

• Fair, Competitive Pay: Your work has value, and we reward it.
• Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life
• Growth That Lasts: Advance through education, training, and tuition reimbursement.
• A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All.

What You’ll Need:

• High school diploma or equivalent
• One year of experience working in business office and/or hospital unit, preferable.
• Mastery of essential office skills, superior organization, and effective communicator.
• Sensitive, compassionate, caring, efficient, self motivated, proactive, and flexible.
• Must have basic computer skills, including word processing and data entry - excel spreadsheet experience a plus.

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida-including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person-body, mind, and spirit-with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application,

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