Care+ Systems Ops Lead: Data & Integrations (EN/KR)

Intac Solution; Plano (TX); On-site; USD 55,104 - 75,768; Full time

Job summary

Intac Solution is seeking an experienced MX Care+ Operations Manager in Plano, Texas. This role involves overseeing operational processes and product mapping for the Samsung Care+ team, requiring exceptional attention to detail and bilingual (English/Korean) skills.

The ideal candidate will manage SKU creation, complex pricing structures, and work closely with various teams including local IT, third-party partners, and Samsung HQ in Korea while maintaining strong communication and technical skills.

Qualifications

• Minimum of 5 years of professional experience in operations management, system integration, or complex data/product mapping.
• Fluent in both English and Korean.
• Proven ability to manage complex data structures with a highly detail-oriented mindset.

Responsibilities

• Oversee and optimize operational processes and system integrations for the Samsung Care+ team.
• Manage SKU creation and complex pricing structures with meticulous attention to detail.
• Lead system integration processes for onboarding new retail partners.

Skills

Device Protection / Insurance

Technology / Consumer Electronics Industry

Process Improvement & System Integration

Education

Bachelor's degree in Business Administration, Operations Management, or a related field

Job description

Intac Solution is seeking an experienced MX Care+ Operations Manager in Plano, Texas. This role involves overseeing operational processes and product mapping for the Samsung Care+ team, requiring exceptional attention to detail and bilingual (English/Korean) skills.

The ideal candidate will manage SKU creation, complex pricing structures, and work closely with various teams including local IT, third-party partners, and Samsung HQ in Korea while maintaining strong communication and technical skills.