Care Quality Assurance Specialist (QA & Training)

The Salvation Army USA Eastern Territory; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

A nonprofit organization is seeking a Quality Assurance Specialist in New York City. The role involves conducting inspections of care homes and maintaining compliance with policies. Candidates must have a Bachelor's degree or equivalent experience, at least 2 years in OPWDD, and strong interpersonal skills. This position requires flexibility to work 24/7 and includes responsibilities like training staff to enhance quality of care and managing incident reports.

Qualifications

• Bachelor’s degree or minimum 5 years of experience in management, leadership, or HR.
• Proven experience with OPWDD required (minimum 2 years).
• Experience in staff training and audit review (minimum 1 year).

Responsibilities

• Attend meetings and training sessions provided by OPWDD.
• Conduct inspections of care homes to ensure compliance.
• Provide special training to improve quality of care.

Skills

Organizational skills

Interpersonal skills

Customer service experience

Education

Bachelor’s degree or 5+ years in management

Tools

Lotus Notes

WSIR System

Job description

A nonprofit organization is seeking a Quality Assurance Specialist in New York City. The role involves conducting inspections of care homes and maintaining compliance with policies. Candidates must have a Bachelor's degree or equivalent experience, at least 2 years in OPWDD, and strong interpersonal skills. This position requires flexibility to work 24/7 and includes responsibilities like training staff to enhance quality of care and managing incident reports.