Care Programs Supervisor, Pharmacy Operations

Fuze Health Inc.; Georgia; On-site; USD 128,000 - 160,000; Full time

Benefits offered by this job

Fuze Health Benefits Site

Job summary

Fuze Health Inc. in the United States seeks a Care Supervisor, Programs to lead pharmacy programs and elevate the patient experience.

You will oversee operations, cultivate partnerships, and guide a team of pharmacists and technicians while delivering high‑quality service across phone, text, chat and email. The ideal candidate holds a PharmD, an active license, 4+ years in a high‑volume pharmacy, 2+ years in leadership, and is proficient with project management and data tools like Looker and

Qualifications

• PharmD degree and active pharmacist license.
• 4+ years in a high-volume pharmacy.
• 2+ years in a supervisory or leadership role.

Responsibilities

• Lead key initiatives and programs to position the pharmacy as an industry leader in patient experience, clinical services and overall care.
• Cultivate and sustain robust relationships with external partners, resolving intricate cases, and overseeing agents in pharmacy operations.
• Serve as a point of contact for escalated issues from patients, providers, or partners and deliver exceptional customer service via phone, text, chat, and email.
• Ensure streamlined, compliant, and superior operations and propel continuous improvement initiatives alongside stakeholders.
• Support Specialty and Specialty-Lite programs, as well as manufacturer partnerships.

Skills

Leadership

Project management

Team supervision

Regulatory compliance

Education

Doctor of Pharmacy (PharmD) degree

Tools

G Suite

JIRA

Looker

Job description

Fuze Health Inc. in the United States seeks a Care Supervisor, Programs to lead pharmacy programs and elevate the patient experience.

You will oversee operations, cultivate partnerships, and guide a team of pharmacists and technicians while delivering high‑quality service across phone, text, chat and email. The ideal candidate holds a PharmD, an active license, 4+ years in a high‑volume pharmacy, 2+ years in leadership, and is proficient with project management and data tools like Looker and