Care Pro Recruitment, Training & Engagement Lead

Home Instead; Durango (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Home Instead is seeking a Recruitment, Engagement & Training Coordinator to manage the full lifecycle of Care Professionals, from recruiting and hiring to onboarding, training, engagement, and retention. The role supports scheduling, quality assurance, and compliance while fostering a compassionate, high-quality care team.

The position emphasizes organization, people skills, and a passion for senior care, with responsibilities spanning recruitment, onboarding, training calendars, engagement

Qualifications

• College degree or equivalent work experience preferred.
• Minimum 1 year of related business, HR, training, or healthcare experience.
• Valid driver’s license required.
• Knowledge of senior care or healthcare preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently, maintain confidentiality, and meet deadlines.
• Proficient with Microsoft Word and Excel.
• Flexible to work occasional evenings/weekends.
• Ability to step in as a Care Professional if needed.

Responsibilities

• Lead recruitment, hiring, onboarding, and retention processes.
• Coordinate Care Pro orientation and ongoing training/in-services.
• Maintain a monthly training calendar and training compliance.
• Support scheduling, QA, and compliance efforts.
• Address Care Pro and client concerns and escalate as needed.
• Monitor workforce documentation and records for accuracy.

Skills

Communication skills

Organizational skills

Problem-solving

Confidentiality

Time management

Education

College degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Home Instead is seeking a Recruitment, Engagement & Training Coordinator to manage the full lifecycle of Care Professionals, from recruiting and hiring to onboarding, training, engagement, and retention. The role supports scheduling, quality assurance, and compliance while fostering a compassionate, high-quality care team.

The position emphasizes organization, people skills, and a passion for senior care, with responsibilities spanning recruitment, onboarding, training calendars, engagement