Care Partner Coach, Her PLAN

Susan B. Anthony Pro-Life America Education Fund; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with employer match

Life insurance

Disability coverage

Paid holidays

Paid time off

Job summary

Her PLAN, a project of the Susan B. Anthony Pro-Life America Education Fund, seeks a Care Partner Coach to empower Care Partners supporting pregnant and parenting women with complex barriers.

You will provide one-on-one coaching, guide case strategies, support client outcomes, and help with caseload management, documentation, referrals, and follow-up. This role emphasizes trauma-informed practice and cross‑functional collaboration.

Qualifications

• Bachelor’s degree in human services, social work, psychology, or a related field or equivalent experience.
• Minimum five years of progressively responsible experience in case management or related setting.
• Demonstrated experience coaching, mentoring, training, or developing professionals preferred.

Responsibilities

• Provide one-on-one coaching focused on case strategy, professional growth, skill development, and client outcomes.
• Guide Care Partners through complex cases, identify barriers, and develop client-centered intervention plans.
• Coach on client outcomes, accountability, and caseload management including documentation, referrals, and follow-up.
• Support onboarding, training, and certification of new Care Partners; foster peer learning and collaboration.

Skills

Coaching & Development

Active Listening & Communication

Strategic Problem Solving

Outcomes & Accountability

Collaboration & Relationship Building

Mission Alignment

Education

Bachelor’s degree in human services or related field

Minimum five years in case management or social services

Master’s degree preferred

Job description

Her PLAN (Her Pregnancy and Life Assistance Network) is building a stronger network of support for pregnant and parenting women and their families. A project of the Susan B. Anthony Pro-Life America Education Fund, Her PLAN connects community organizations and resources, identifies gaps in services, and helps communities strengthen the support available to women facing difficult or unexpected pregnancies. Our goal is simple but powerful: to strengthening the pro-life safety net and elevating the quality and effectiveness of care provided to women and families.

The Her Care Partner Coach equips Care Partners to provide exceptional support to pregnant and parenting women and their families facing complex barriers. Viewing Care Partners as their clients, Coaches serve as trusted thought partners, mentors, and accountability partners who strengthen professional practice, critical thinking, case strategy, and client outcomes.

Through individual coaching, case consultation, outcomes review, professional development, and peer learning, Coaches help Care Partners translate knowledge into effective practice. They support Care Partners in navigating complex cases, identifying barriers, developing creative solutions, and maintaining meaningful client engagement and accountability.

Coaches also strengthen the broader Care Partner community by facilitating peer collaboration and continuous learning.

What You Will Do:

Care Partner Coaching & Development

• Serve as a trusted coach, mentor, and strategic thought partner to assigned Care Partners.
• Provide one-on-one coaching focused on case strategy, professional growth, skill development, and client outcomes.
• Offer feedback, encouragement, and accountability that strengthen Care Partner confidence and effectiveness.

Case Consultation & Problem Solving

• Guide Care Partners through complex cases, helping identify barriers, risks, and opportunities for intervention.
• Develop creative, client-centered strategies that promote stability, self-sufficiency, and meaningful progress.
• Reinforce trauma-informed and strength-based approaches to client care.

Client Outcomes & Caseload Management

• Help Care Partners establish meaningful client goals and evaluate progress and outcomes.
• Coach strategies that improve client engagement, follow-through, accountability, and goal achievement.
• Support effective caseload prioritization, documentation, referrals, and follow-up.
• Identify cases requiring additional consultation or leadership support.

Training & Professional Development

• Support the onboarding, training, and certification of new Care Partners.
• Facilitate ongoing professional development, case-based learning, and opportunities to translate new knowledge into practice.
• Facilitate peer coaching and collaboration groups that encourage shared learning, problem-solving, and relationship-building.
• Help Care Partners navigate state and community resources, referral networks, and other factors affecting client support.
• Identify recurring barriers, training needs, resource gaps, and emerging trends through coaching and case consultation.
• Share insights, effective practices, and potential solutions with Care Partner leadership to strengthen the overall program.

Requirements

Core Competencies

• Coaching & Development – Builds Care Partner confidence, skills, and effectiveness through coaching, feedback, and professional development.
• Active Listening & Communication – Builds trust through empathy, clear communication, thoughtful listening, and actionable feedback.
• Strategic Problem Solving – Identifies barriers and develops practical, creative solutions to complex client and case challenges.
• Outcomes & Accountability – Promotes measurable progress, follow-through, engagement, and responsibility while maintaining a compassionate approach.
• Collaboration & Relationship Building – Fosters connection, shared learning, teamwork, and the exchange of best practices among Care Partners.
• Mission Alignment – Demonstrates a strong commitment to serving women and families while advancing Her PLAN’s mission, values, and culture.

Required Education/Experience

• Bachelor’s degree in human services, Social Work, Psychology, Family Studies, Counseling, Sociology, Public Health, Nonprofit Management, or a related field, or an equivalent combination of education and significant relevant professional experience.
• Minimum five years of progressively responsible experience in case management, social services, pregnancy help, maternity housing, family support, or a related human-services setting.
• Demonstrated experience coaching, mentoring, training, or developing professionals strongly preferred.

Preferred:

• Master’s degree in social work, Counseling, Human Services, Public Administration, Nonprofit Management, or a related discipline.

Travel

Occasional travel is required for training, site visits, and conferences, typically four to five times per year.

Supervisory Responsibility

This position has no direct supervisory responsibility. Opportunities for expanded leadership responsibility may develop as the Care Partner Program grows.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For full-time employees, Her PLAN offers a comprehensive benefit portfolio including health, dental, and vision insurance, 401K plan with employer match, life insurance policy, short-term and long-term disability coverage, paid holidays, and paid time off.

Organizational Culture

At Her PLAN, we live by our core values: sacrificial, ambitious, scrappy, and team-oriented. Our people are experts in their fields, relentless in their work, and deeply committed to ending abortion. We collaborate, support one another, and seize every opportunity to advance the cause of life. If you’re ready to bring passion, grit, and heart to a mission that matters, you’ll fit right in.

EEO Statement

Her PLAN is committed to providing equal employment opportunity in all our employment programs and decisions. Her PLAN does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, or any other protected characteristic. placement, promotion, termination, reductions-in-force, recall, transfer, leave of absence, compensation, and training.