Care Operations Coordinator & Scheduler

Jewish Federation of Cincinnati; Cincinnati (OH); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Health, Dental, and Life insurance

Long Term Disability coverage

401k

Health Savings Account or Flex Spend

Paid time off

Discount on Mayerson JCC membership

Free onsite parking

Job summary

StarPoint Home Care LLC in Cincinnati, OH, seeks an Administrative Coordinator & Scheduler. This full-time role focuses on supporting daily operations, overseeing caregiver scheduling, and assisting the Program Director in delivering quality home care services.

You will manage on-call coverage, maintain records, assist with recruitment, and ensure accurate documentation while working both in the office and in the field. Evening/weekend on-call duties are included.

Qualifications

• Associate's degree in related field OR High School Diploma or GED with five years of home health and scheduling experience.
• Excellent written and verbal communication skills.
• Flexible schedule with the ability to work a variety of hours both in office and in the field, including evenings and weekends.

Responsibilities

• Monitor daily staffing needs and coordinate caregiver schedules to ensure client shifts are covered.
• Manage on-call work phone to oversee call-offs, no-shows, and schedule changes.
• Provide direct caregiver support to maintain client coverage.
• Assist with recruiting, interview scheduling, and onboarding new hires.
• Update client care plans and maintain accurate client and caregiver records.
• Ensure documentation is accurate, organized, compliant, and completed timely.
• Support general office operations and administrative tasks.
• Work both in an office and in the field setting.
• Report employee concerns, staffing issues, and operational challenges to the Director and assist with resolution.

Skills

Communication skills

Flexible schedule

Multitasking

Independent work

Dementia awareness

Background check clear

Driver's license

Reliable transportation

Education

Associate's degree in related field

High School Diploma or GED with 5 years home health/scheduling experience

Tools

Microsoft Office

Scheduling software

Email communication

Job description

StarPoint Home Care LLC in Cincinnati, OH, seeks an Administrative Coordinator & Scheduler. This full-time role focuses on supporting daily operations, overseeing caregiver scheduling, and assisting the Program Director in delivering quality home care services.

You will manage on-call coverage, maintain records, assist with recruitment, and ensure accurate documentation while working both in the office and in the field. Evening/weekend on-call duties are included.