Care Operations & Compliance Specialist

Ctnonprofits; West Hartford (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Mileage reimbursement

Health insurance

Disability insurance

Life insurance

403(b) retirement

EAP

Professional development

Job summary

Jewish Family Services of Greater Hartford in West Hartford, CT is seeking a Compliance & Operations Specialist to manage caregiver payroll, client billing, and daily financial operations.

You will ensure accurate payroll workflows, maintain audit-ready records, support field compliance, and assist with general office and operational needs. A strong background in bookkeeping, payroll, and accounts receivable, plus proficiency in QuickBooks and MS Office, is required.

Qualifications

• High School diploma required; associate or bachelor’s degree preferred in business, accounting, finance, healthcare administration, or related field.
• Minimum five years of progressive administrative experience supporting leadership with financial workflows (billing, payroll, collections, audits).
• Familiarity with non-medical home care guidelines and working with older adults preferred.
• Valid driver’s license, reliable transportation, and ability to travel to client homes as needed.

Responsibilities

• Process payroll weekly, review timesheets for accuracy and respond to employee questions.
• Process client billing weekly, review billed time, send invoices and answer client questions (including institutional partners).
• Maintain client relations to monitor satisfaction and escalate issues as needed.
• Track receivables and contact clients/third-party payers to resolve unpaid bills.
• Prepare and submit documentation for LTC insurance claims and reimbursements.
• Produce routine financial and aging A/R reports for Senior Accountant and Director.

Skills

Payroll processing

Client billing

Accounts payable

Accounts receivable

Compliance tracking

MS Office

QuickBooks

ClearCare/WellSky

Video conferencing

Time management

Customer service

Education

Associates or Bachelors in Business/Accounting/Finance/Healthcare Administration

High School diploma

Tools

ClearCare/WellSky

QuickBooks

MS Office

Zoom

Microsoft Teams

Job description

Jewish Family Services of Greater Hartford in West Hartford, CT is seeking a Compliance & Operations Specialist to manage caregiver payroll, client billing, and daily financial operations.

You will ensure accurate payroll workflows, maintain audit-ready records, support field compliance, and assist with general office and operational needs. A strong background in bookkeeping, payroll, and accounts receivable, plus proficiency in QuickBooks and MS Office, is required.