Care Navigator & Social Worker

UnitedHealth Group; Waukesha (WI); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Benefits package

Stock purchase plan

401k contribution

Incentive & recognition programs

Job summary

UnitedHealth Group is seeking a Care Coordinator/Social Worker in Waukesha, WI, to coordinate patient care, provide counseling, and connect patients with needed community resources. The role requires onsite work and strong understanding of healthcare terminology.

The position emphasizes collaboration with a multidisciplinary team, discharge planning, and advocacy for patients across all ages. A Master’s in Social Work is preferred, with demonstrated experience in clinical social work and crisis

Qualifications

• Social Work Certification required.
• 2+ years of healthcare experience.
• 2+ years of experience/knowledge in healthcare terminology.
• Ability to work onsite at hospital location(s) in Waukesha WI regional area.
• Master's degree in social work preferred.
• Clinical social work experience preferred.

Responsibilities

• Coordinate patient care processes to achieve desired quality outcomes and to identify and control resource utilization.
• Provide counseling and support to patients and families facing personal, financial, ethical, and environmental challenges.
• Assess need for post-hospital services and community resources at discharge.
• Develop plans of care and management for frequent ED users in partnership with physicians and care teams.
• Educate patients and families on care options and discharge resources.
• Collaborate with the interdisciplinary care team to ensure continuity of care.

Skills

Critical Thinking

Written Communication

Oral Communication

Education

Master's in Social Work

Job description

UnitedHealth Group is seeking a Care Coordinator/Social Worker in Waukesha, WI, to coordinate patient care, provide counseling, and connect patients with needed community resources. The role requires onsite work and strong understanding of healthcare terminology.

The position emphasizes collaboration with a multidisciplinary team, discharge planning, and advocacy for patients across all ages. A Master’s in Social Work is preferred, with demonstrated experience in clinical social work and crisis