Care Navigator - Part Time

101 Clifton Springs Hospital & Clinic; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Rochester Regional Health in Clifton Springs, NY is seeking a Care Navigator for the Inpatient Psychiatric department. This 24-hour-per-week role offers day or night shifts with every other weekend rotation.

You will assist Unit Leadership in assessing patient functioning and in developing and implementing treatment plans as needed. You will provide direct care, participate in multidisciplinary teams, document patient responses, advocate for access to services, and engage in quality improvement

Qualifications

• Minimum of 2 years in human services/medical/customer service, or associate degree (bachelor’s preferred).

Responsibilities

• Provides direct care to patients individually and in groups, including activities of daily living and psychiatric rehab.
• Participates in developing a comprehensive treatment plan with patient input.
• Documents patient responses to treatment timely and accurately.
• Advocates for access to required services and participates in quality improvement to reduce costs.
• Contributes to a multidisciplinary team with feedback and professional collaboration.

Skills

Customer service

Patient interfacing

Communication

Education

Associate of Science (AS)

Job description

Job Title: Care Navigator
Department: Inpatient Psychiatric
Location: Clifton Springs Hospital
Hours Per Week: 24 hours (12 hour shifts)
Schedule: Days or Nights, Every other weekend rotation.

SUMMARY:

Assist Unit Leadership in assessing patient’s functioning as well as developing and implementing treatment plans and services as patient’s needs warrant.

MINIMUM QUALIFICATIONS:

• Minimum of 2 years of experience in Human Services related field, medical related field, customer service, client/patient interfacing experience required OR Associate’s degree required, bachelor’s degree preferred.

RESPONSIBILITIES:

• Provides direct care services to patient on an individual and group basis, to include but not limited to activities of daily living, social, and psychiatric rehabilitation per treatment plan, as directed by Unit Leadership.
• Participates in the development of a comprehensive treatment plan sharing patient’s needs and wants as communicated by patient directly through patient surveys, collaterals, and treatment team.
• Documents and communicates patient response to treatment effectively and accurately and in a timely manner according to Program Policies and Procedures.
• Provides comprehensive care to patients in a professional and caring manner and is able to take appropriate actions and communicate findings to the multidisciplinary team.
• Documents and communicates patient response to treatment effectively and accurately and in a timely manner according to Program Policies and Procedures.
• Intercedes on behalf of customer to ensure they have access to required services.
• Participates in the peer review process and utilizes quality improvement techniques to improve quality and reduce costs.
• Participates as a member of multidisciplinary team by providing feedback, maintain professional relationships, providing program and patient specific feedback and recommendations.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Understands and practices established RGHS policies, procedures, goals, standards of care, quality improvement activities, safety, and environmental and infection control.

EDUCATION:

AS (Required)

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$20.00 - $26.00

CITY:

Clifton Springs

POSTAL CODE:

14432

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.