Care Navigator - Part Time

Rochester Regional Health; City of Rochester (NY); On-site; USD 28,000 - 36,000; Part time

Job summary

Rochester Regional Health seeks a Care Navigator at Clifton Springs Hospital to support the Inpatient Psychiatric unit. The role covers day-to-day coordination, patient engagement, and collaboration with a multidisciplinary team.

You will assist in assessing patient functioning, helping implement treatment plans, and ensuring access to services, with 24 hours per week across day or night shifts and every other weekend rotation.

Qualifications

• Minimum of 2 years experience in human services or medical-related field.

Responsibilities

• Provide direct care to patients individually and in groups per treatment plan.
• Develop comprehensive treatment plans with patient input.
• Document patient response timely and accurately.
• Provide professional, compassionate care and communicate with the multidisciplinary team.
• Advocate for patient access to required services.
• Participate in quality improvement and peer review processes.
• Collaborate with a multidisciplinary team and share feedback.
• Pursue ongoing professional development through education and workshops.
• Follow RGHS policies, safety standards, and infection control.

Skills

Customer service

Education

AS

Job description

Job Title

Care Navigator

Department

Inpatient Psychiatric

Location

Clifton Springs Hospital

Hours Per Week

24 hours (12 hour shifts)

Schedule

Days or Nights, Every other weekend rotation.

Summary

Assist Unit Leadership in assessing patient’s functioning as well as developing and implementing treatment plans and services as patient’s needs warrant.

Minimum Qualifications

• Minimum of 2 years of experience in Human Services related field, medical related field, customer service, client/patient interfacing experience required

OR

Responsibilities

Associate’s degree required, bachelor’s degree preferred.

• Provides direct care services to patient on an individual and group basis, to include but not limited to activities of daily living, social, and psychiatric rehabilitation per treatment plan, as directed by Unit Leadership.
• Participates in the development of a comprehensive treatment plan sharing patient’s needs and wants as communicated by patient directly through patient surveys, collaterals, and treatment team.
• Documents and communicates patient response to treatment effectively and accurately and in a timely manner according to Program Policies and Procedures.
• Provides comprehensive care to patients in a professional and caring manner and is able to take appropriate actions and communicate findings to the multidisciplinary team.
• Documents and communicates patient response to treatment effectively and accurately and in a timely manner according to Program Policies and Procedures.
• Intercedes on behalf of customer to ensure they have access to required services.
• Participates in the peer review process and utilizes quality improvement techniques to improve quality and reduce costs.
• Participates as a member of multidisciplinary team by providing feedback, maintain professional relationships, providing program and patient specific feedback and recommendations.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Understands and practices established RGHS policies, procedures, goals, standards of care, quality improvement activities, safety, and environmental and infection control.

Education

AS (Required)

Physical Requirements

LICENSES / CERTIFICATIONS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$20.00 - $26.00

City

Clifton Springs

Postal Code

14432

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.