Care Navigator & Admissions Liaison

Hamilton Pointe Health and Rehabilitationn; Newburgh (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Referral program

Life insurance

401(k) plan

DailyPay

Employee celebrations

Medical, Vision, Dental

Tuition reimbursement

Education bonus

Job summary

The Villages of Hamilton Pointe is seeking a compassionate Clinical Liaison to join our Admissions Team. The role connects prospective residents, families, hospitals, and providers to ensure smooth admissions and coordinated transitions of care.

Ideal candidates have strong communication and relationship-building skills and may have nursing or healthcare experience. We value dedication to compassionate, high-quality resident care and collaborative teamwork.

Qualifications

• Strong communication, organization and relationship-building skills.
• Knowledge of healthcare admissions, clinical assessments or long-term care preferred.
• Ability to work collaboratively with clinical teams, referral partners, and families.
• Excellent customer service skills and a passion for helping others.
• Nursing background or healthcare experience preferred.

Responsibilities

• Build and maintain positive relationships with hospitals, discharge planners, case managers and referral sources.
• Review clinical referrals and assist in determining appropriate placement based on resident care needs.
• Collaborate with the Admissions Team and clinical leadership to ensure a smooth admissions process.
• Communicate with prospective residents and families, providing guidance and support throughout the admissions process.
• Coordinate timely admissions and transitions of care.
• Represent The Villages of Hamilton Pointe with professionalism, compassion, and a commitment to excellent customer service.
• Support census development through strong community relationships and timely referral follow-up.

Skills

Communication

Organization

Relationship-building

Admissions knowledge

Team collaboration

Customer service

Fast-paced work

Nursing background

Education

RN or LPN license Indiana

Job description

The Villages of Hamilton Pointe is seeking a compassionate Clinical Liaison to join our Admissions Team. The role connects prospective residents, families, hospitals, and providers to ensure smooth admissions and coordinated transitions of care.

Ideal candidates have strong communication and relationship-building skills and may have nursing or healthcare experience. We value dedication to compassionate, high-quality resident care and collaborative teamwork.