Care Navigator Admin – Adult Clinic Services

State-of-South-Carolina; South Carolina; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

15 days vacation

15 days sick leave

13 paid holidays

Parental Leave

SCRS Retirement Plan

ORP Retirement Plan

Job summary

SC Department of Behavioral Health and Developmental Disabilities (BHDD) seeks an Administrative Specialist II for Adult Clinic Services to support clinic operations and patient services in Columbia, SC. The role involves front-desk tasks, appointment scheduling, and documentation processing to ensure efficient service delivery.

Under direct supervision, you will handle administrative duties, support staff and patients, and help maintain compliance with OMH policies.

Qualifications

• Strong written and verbal communication skills.
• Organized and able to work with reports and data.
• Customer service orientation when working with patients.

Responsibilities

• Receive and screen telephone calls and greet patients; schedule appointments and reschedule as needed.
• Assist staff and patients with release forms and related documentation; process and import documents.
• Maintain annual updates/financial information for patients; collect fees and verify insurance information; update demographics.
• Comply with the Office of Mental Health Compliance Plan and all legal responsibilities and requirements.

Skills

Customer service

Written/verbal communication

Organizational skills

Data handling

Education

High school diploma

Associate degree in secretarial science or related field

Job description

SC Department of Behavioral Health and Developmental Disabilities (BHDD) seeks an Administrative Specialist II for Adult Clinic Services to support clinic operations and patient services in Columbia, SC. The role involves front-desk tasks, appointment scheduling, and documentation processing to ensure efficient service delivery.

Under direct supervision, you will handle administrative duties, support staff and patients, and help maintain compliance with OMH policies.