Care Navigator

Merakey; Carlisle (Cumberland County); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Retirement plan (pre-tax & Roth)

DailyPay access to earned wages

Care.com backup care access

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Merakey is seeking a Care Navigator to join our team in Cumberland/Perry Counties. This role involves coordinating discharge planning with inpatient hospitals, assisting individuals with understanding services, and providing transportation to appointments after discharge.

The ideal candidate will have a Bachelor’s Degree in Social Service field, plus 1–2 years in case management or 2 years in mental health, and a valid driver’s license with insurance.

Qualifications

• Bachelor’s degree in social services is required.
• 1-2 years of experience in case management, or 2 years in the mental health field.
• Valid driver’s license with access to a vehicle and insurance.

Responsibilities

• Collaborate with inpatient hospitals to facilitate discharge plans.
• Engage individuals to ensure understanding of services and assist with discharge plans and transportation.
• Coordinate referrals to services and assist with intake needs and processes.
• Provide updates during Care Coordination Meetings and collaborate with services on discharge.
• Ensure transportation to appointments after discharge and connect with transportation resources.
• Participate in Quality Improvement activities and coordinate services with Merakey programs.
• Lead Individual Treatment Team Meetings for discharged individuals to ensure all needs are met.
• Assist with intake paperwork, assessments, and documentation in programs for consumers.
• Coordinate healthcare follow-up and refer to appropriate services.
• Provide marketing materials about Merakey programs to hospitals and answer questions about services.
• Develop relationships with local healthcare providers to establish resources.
• Complete Harm Reduction events and track due dates and supplies.

Skills

Case management

Education

Bachelor’s Degree in Social Service field

Job description

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking Care Navigator to join our team in Cumberland/Perry Counties.

Earn: $25.94/hour + mileage

Position Details

1. Collaborate with inpatient hospitals to facilitate discharge plans to Services for individuals.
2. Engage the individual and ensure understanding of services. Assist with development of their discharge plan and provide transportation to appointments as needed.
3. Coordinate referrals to services and assist with referral process, intake needs and any process that needs completed for services.
4. Provide updates during Care Coordination Meetings and Collaborate with services for individuals being discharged.
5. Ensure that individuals have transportation to appointments after discharge and bridge them with resources for transportation.
6. Participate in Quality Improvement activities and collaborate with Merakey programs to coordinate services for individuals.
7. Lead Individual Treatment Team Meetings for individuals being discharged from the hospital to ensure all needs are met at discharge.
8. Assist with completing intake paperwork, assessments and documentation in programs for consumers.
9. Coordinate Physical Healthcare follow-up as needed and refer to appropriate services.
10. Provide marketing materials about Merakey programs to hospitals and assist with any questions about services.
11. Develop working relationships with Healthcare providers in the area to establish resources
12. Complete Harm Reduction events with consumers as needed
13. Track Harm Reduction events and due dates along with ordering needed supplies for Harm Reduction
14. Attend all trainings and meetings as assigned
15. All other duties as assigned

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self‑care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non‑profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero‑tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• Bachelor’s Degree in Social Service field
• 1-2 years experience working in a case management role, or 2 years’ experience working in the Mental Health Field
• Valid driver’s license and access to a vehicle with insurance, and willing to transport consumers.