Care Navigation Partner - Physician Practices

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); Presencial; USD 90.000 - 115.000; Jornada completa

Descripción de la vacante

Lehigh Valley Health Network, Inc. is seeking a Care Navigation Partner to deliver education, outreach, and in-person assistance to patients within the physician practices.

The role collaborates with stakeholders to triage calls and process referrals, promoting timely access to care and reducing readmissions. The successful candidate will have a nursing degree, PA RN licensure, and BLS certification, with 3+ years of clinical experience in inpatient or ambulatory settings.

Formación

• RN licensure in Pennsylvania (PA) and BLS certification.
• Bachelor’s degree in nursing is required.
• Minimum of 3 years clinical experience in inpatient or ambulatory care.

Responsabilidades

• Deliver care navigation education, outreach, and in-person assistance to patients.
• Collaborate with care teams to triage and process calls and referrals.
• Support care plan adherence and facilitate patient education and access to resources.

Conocimientos

RN license

Clinical experience

BLS certified

Communication skills

Educación

Bachelor's degree in nursing

Master's degree in nursing

Descripción del empleo

Full-TimeDay ShiftDepartmentCardiology Clinic - CCShift DetailsDay Shift, M-F, dayshift variable hoursJob IDwd-JR140912PostedOctober 9, 2026Care Navigation Partner - Physician PracticesJoin a team that delivers excellence.Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the \"Best Hospitals\" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.SummaryThe Care Navigation Partner will deliver education, outreach, and in-person assistance to patients served. The care navigation partner will collaborate with stakeholders to triage and process telephone calls from patients, caregivers, and providers ranging from general information to more complex situations related to care management. Can conduct one-to-one extended patient meetings, perform follow-up with patients, family/caregivers, providers and community resources via e-mail, phone or other communications. Promotes timely access to appropriate care, works to reduce emergency room utilization and hospital readmissions. Creates and promotes adherence to care plan developed in coordination with the patient, primary care provider, and family/caregivers. The care navigation partner will also support practice quality work and gap closure efforts.Job DutiesFocuses on chronic illness management as directed by care pathways and adjusts plan of care as necessary to reduce emergency room utilization and hospital readmissions accomplished by leveraging data analytics and population risk reports to prioritize and tactically respond.Builds strong relationships to achieve patient goals and provide seamless care. In partnership with patient and care team develops and re-assesses patient goals.Maintains contact with patient and relevant circle of support from initial connection as required/needed to promote best health outcomes.Plans and facilitates patient education and ensures patients and family comprehension of care and interventions.Supports practice quality efforts focusing on completion of health maintenance opportunities for managed population and assist practice with management of not met reports and portal outreach campaigns.Completes pre-visit planning.Assist patients with applying for community resources, including emergency financial assistance, housing assistance, access to foodbanks, and other community-based resources.Minimum QualificationsBachelor’s Degree in nursing3 years clinical experience in an inpatient or ambulatory settingAmerican Heart Association Basic Life Support - State of PennsylvaniaRN - Licensed Registered Nurse_PA - State of Pennsylvania Upon HirePreferred QualificationsMaster’s Degree in nursingPhysical DemandsLift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.https://youtu.be/GD67a9hIXUYLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes..LocationLVHN-1250 Cedar Crest1250 S Cedar Crest Blvd, 18103-6224, Allentown, United States (Map)