Care Manager Supervisor: Lead Access & Quality Initiatives

Area Agency on Aging, PSA 2; Dayton (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Area Agency on Aging, PSA2 in Dayton, OH seeks a Care Manager Supervisor to provide supervision and oversight of Care Managers and Waiver Service Coordinators, ensuring regulatory compliance and high-quality, person-centered care.

The role involves clinical, operational, and administrative leadership to identify utilization trends and develop strategies to improve consumer access to services.

Qualifications

• Licensed Social Worker (LSW) or Registered Nurse (RN) in Ohio.
• At least 1 year supervisory experience.
• At least 1 year in care management program operations.
• Strong knowledge of Ohio aging/Medicaid regulations (AGE/ODM/MCOP).
• Ability to analyze utilization trends and improve access to services.
• Excellent leadership and staff development skills.
• Experience with quality initiatives and performance monitoring.
• Strong communication and advocacy skills.
• Commitment to person-centered care and consumer outcomes.

Responsibilities

• Supervise and oversee Care Managers and Waiver Service Coordinators to ensure compliance with AGE/ODM/MCOP and AAA standards.
• Identify utilization trends and develop plans to enhance consumer access to services.
• Provide clinical, operational, and administrative leadership to support staff development and performance improvement.
• Monitor program performance and implement quality initiatives to improve consumer outcomes.
• Serve as agency liaison and advocate, fostering relationships with regulators and community partners.
• Ensure compliance with performance standards and promote ongoing agency improvement.

Skills

LSW or RN license

Supervisory experience

Care management operations

Regulatory standards knowledge (AGE/OD

Utilization analysis

Leadership & staff development

Quality initiatives

Communication & advocacy

Person-centered care

Job description

Area Agency on Aging, PSA2 in Dayton, OH seeks a Care Manager Supervisor to provide supervision and oversight of Care Managers and Waiver Service Coordinators, ensuring regulatory compliance and high-quality, person-centered care.

The role involves clinical, operational, and administrative leadership to identify utilization trends and develop strategies to improve consumer access to services.