In-Home Care Manager - Waiver Services

Area Office on Aging of Northwestern Ohio, Inc.; Toledo (OH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Sponsored Life Insurance

403(b) Retirement Plan with Match

Paid Time Off & Personal Time

Continuing Education & Certification •

Short- and Long-Term Disability

Employee Referral Bonus

Job summary

Area Office on Aging of Northwestern Ohio, Inc. in Toledo, OH is hiring a Care Manager (Waiver Service Coordinator) responsible for in-home assessments, coordinating long-term services through the MyCare Ohio Waiver, and ensuring compliance with Medicaid.

The role involves developing Person-Centered Service Plans, collaborating with caregivers, participating in ICT meetings, and maintaining HIPAA and confidentiality.

Qualifications

• Licensed Social Worker (LSW) or Registered Nurse (RN) with an active Ohio license.
• Minimum 1 year experience in home care, disability services, or case management.
• Experience conducting health and social interviews.
• Knowledge of human behavior, family systems, and community resources.

Responsibilities

• Conduct comprehensive in-home assessments to evaluate biopsychosocial needs, functional impairments, and support systems.
• Identify and address health and safety risks.
• Develop and implement Person-Centered Service Plans in collaboration with members and caregivers.
• Monitor and adjust service plans based on changing needs.
• Participate in Interdisciplinary Care Team (ICT) meetings.
• Coordinate waiver services in alignment with payer sequencing requirements.
• Communicate with providers to resolve service delivery issues.
• Maintain ongoing contact with caregivers and support systems.
• Advocate for members and caregivers.
• Monitor Medicaid financial eligibility and waiver compliance.
• Conduct annual reassessments (or more frequently as needed).
• Support audits and compliance reviews.
• Assist with disenrollment processes and appeal education.
• Maintain accurate, timely documentation.
• Ensure HIPAA and confidentiality compliance.
• Promote strong customer service and positive employee relations.

Skills

In-home assessments

Interdisciplinary collaboration

Communication & interviewing

Education

LSW or RN licensure (Ohio)

Tools

MVR check

Multiple databases

Dual-monitor systems

Job description

Area Office on Aging of Northwestern Ohio, Inc. in Toledo, OH is hiring a Care Manager (Waiver Service Coordinator) responsible for in-home assessments, coordinating long-term services through the MyCare Ohio Waiver, and ensuring compliance with Medicaid.

The role involves developing Person-Centered Service Plans, collaborating with caregivers, participating in ICT meetings, and maintaining HIPAA and confidentiality.