Care Manager - MSSP

Human Services Association LA; Bell Gardens (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Human Services Association is seeking a community-based care manager to assess, plan, and coordinate services for at-risk seniors, promoting independence and delaying institutionalization. You will manage a caseload, conduct home visits, and ensure documentation meets program requirements.

The role requires a BA in a related field and at least two years of elderly care experience, along with a California driver’s license and reliable vehicle for client visits.

Qualifications

• Bachelor's degree in Social Work or related field as required.
• Two years direct experience with elderly populations.
• Valid California driver's license and own vehicle.
• Ability to perform in-home assessments and develop care plans.
• Strong documentation and compliance with program requirements.

Responsibilities

• Conduct in-home psychosocial assessments and develop individualized care plans.
• Manage a caseload of 50–52 clients.
• Perform home visits and monitor progress.
• Maintain monthly care management documentation.
• Coordinate and verify services identified in the care plan.
• Maintain confidentiality and collaborate with the NCM.

Skills

Independent judgment

Communication skills

Documentation

Microsoft Office

Driving

Cultural sensitivity

Education

Bachelor's degree in Social Work or related field

Two years elderly care experience

Job description

Under the supervision of the MSSP Supervisor, provides community based care management, advocacy/support to delay or prevent premature institutionalization to at-risk senior citizens.

DUTIES AND RESPONSIBILITIES:

The major responsibilities of this position include, but are not limited to:

• Conduct in-home comprehensive psychosocial assessments, develop individualized care plans, coordinate service authorization, and monitor progress of care plans goal.


• Carry care management caseload of approximately 50-52 clients.


• Complete home visits according to caseload schedule.


• Maintain monthly care management documentation for any activities related to client’s case.


• Ensure documentation meets program requirements.


• Conduct annual reassessments as scheduled based on client’s enrollment date.


• Collaborate and consult with the NCM in the development of the participant’s individualized care plan.


• Arrange, coordinate and verify services/interventions identified on the care plan.


• Monitor of participant’s needs and provision of services detailed in the care plan.


• Identify and develop formal and informal support systems for the participant, by providing community resources and linkages to community partners.


• Explore all resources prior to purchasing and authorizing waiver services.


• Maintain a monthly log of expenses related to the client based on services and purchases authorized.


• Related duties, as required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Proven competency to exercise independent and good judgment.


• Knowledge of elder and dependent adult abuse warning signs and risk factors.


• Knowledge of community resources and other social service agencies.


• Ability to relate well with care-givers and family members of clients.


• Good verbal, written communication and organizing skills, especially regarding listening and understanding client needs.


• Ability to follow policies and procedures.


• Ability to meet attendance standards.


• Ability to work well as part of a team.


• Maintain high level of confidentiality.


• Develop and maintain effective working relationships.


• Computer literate to include Microsoft Office software, specifically, Excel, Word, and Outlook.

EDUCATION AND EXPERIENCE:

• Bachelors of Arts/Science in Social Work, Human Services, Gerontology, Psychology or related field.


• Two (2) years direct experience in working with the elderly.

LICENSING/CERTIFICATION REQUIREMENTS:

• Daily driving may be required as needed to fulfill the needs of the clients. Must provide own vehicle, valid California drivers license and proof of full insurance coverage.

OTHER REQUIREMENTS:

• Negative tuberculosis screening.


• We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job.

• Work in moderate noise levels and non-smoking environment.


• Ability to occasionally lift and/or move up to 25 pounds independently.


• Frequently involves sitting, standing, walking, squatting, bending, and climbing stairs (as needed).


• Occasionally may be required to stoop, kneel, crouch, or crawl.


• Must be able to speak and hear clearly to communicate effectively.


• Constantly operates a computer, keyboard, and other various office machinery.


• Majority of job duties are performed onsite; however, visits to different sites may be required.

In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

COMPENSATION:

In accordance with California law, the expected pay range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law

Human Services Association is an Equal Employment Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic as defined by applicable federal, state, and local laws