Care Manager (Kings County)

Sacramento Native American Health Center, Inc; Clovis (CA); On-site; USD 50,000 - 64,000; Full time

Job summary

Sacramento Native American Health Center, Inc. seeks an ECM Care Manager to deliver direct services and care coordination within a multidisciplinary team.

Hybrid role; in-office for the first 90 days. You will assess physical and mental health, SUD, housing, and social needs, develop ICPs and HAPs, coordinate with providers with consent, and document clearly in the EHR while upholding HIPAA and cultural relevance.

Qualifications

• Prior experience in care coordination or case management is required.
• High school diploma or equivalent is required.
• Familiarity with local community resources and support services.
• Strong interpersonal skills, empathy, active listening, sound judgment and teamwork.
• Proficient in Microsoft Office, Office 365, Teams, Zoom and comfortable with EHRs.

Responsibilities

• Assess client needs across physical health, mental health, SUD, housing and social supports.
• Develop and oversee Individual Care Plans (ICP) and Health Action Plans (HAP).
• Provide services in-office, via telehealth, and in the field.
• Coordinate care with providers (with consent) and maintain continuity from assessment through discharge.
• Apply evidence-based approaches (Motivational Interviewing, Trauma-Informed Care, Harm Reduction).
• Document services clearly, timely and compliantly in the EHR.
• Attend required meetings/trainings and uphold professional conduct and HIPAA.

Skills

Care coordination

Empathy

Teamwork

Active listening

EHR systems

Education

High school diploma

Associate/Bachelor in Psychology, Social Work, Public Health, Communications, or related field

Tools

Microsoft Office

Office 365

Teams

Zoom

Job description

• Base Pay $24.02 - $30.95 / Hour
• Employee Type FT Non-Exempt

Position Summary

Job Summary

Under the direction of the Community Connect Program Supervisor, the ECM Care Manager delivers direct services and care coordination as part of a multidisciplinary team. You will assess whole-person needs, develop and execute care plans, advocate for clients, and ensure timely access to health and social services that drive wellness, recovery, independence, and empowerment.

This position is Hybrid and will be in-office only for the first 90 days.

Assess client needs across physical health, mental health, SUD, oral health, trauma history, social supports, housing, employment, and community services.

Develop and oversee Individual Care Plans (ICP) and Health Action Plans (HAP).

Provide services in-office, via telehealth, and in the field—meeting clients where they are.

Connect clients to community resources and social supports; adjust referral processes for cultural relevance.

Coordinate care with providers (with consent); maintain continuity from assessment through discharge.

Apply evidence-based approaches (Motivational Interviewing, Trauma-Informed Care, Harm Reduction).

Collect, organize, and interpret behavioral health and psychosocial data.

Document services clearly, timely, and compliantly in the EHR.

Attend required program meetings/trainings; uphold professional conduct and HIPAA.

Perform additional duties as assigned.

Prior experience in care coordination or case management (required).

High school diploma or equivalent (required).

Familiarity with local community resources and support services.

Strong interpersonal skills, empathy, active listening, sound judgment, and teamwork.

Proficient in Microsoft Office, Office 365, Teams, Zoom; comfortable with EHRs.

Valid CA driver’s license; insured, reliable transportation (agency authorization required).

Professional, courteous relationships with staff, vendors, and partners.

Preferred Qualifications

Associate’s/Bachelor’s in Psychology, Social Work, Public Health, Communications, or related field.

Experience in mental health or social services.

Bilingual English/Spanish (preferred, not required).