Care Manager-IW

Trillium Health Resources; American Samoa; Remote; USD 56,000 - 68,000; Full time

Benefits offered by this job

Health Insurance with no premium for员工

Flexible Spending Accounts

PTO and holidays

401k with employer match

Public Service Loan Forgiveness (PSLF)

Remote work stipend

Local Government Retirement Pension

Job summary

Trillium Health Resources in North Carolina is seeking a Care Manager – IW to support members with complex behavioral health needs from a remote location within 75 miles of the South Central Region. This non-exempt role emphasizes coordination of services, person-centered planning, and ensuring access to community-based supports.

The position requires appropriate licensure or relevant degrees, driving within counties, and the ability to travel as needed.

Qualifications

• Must be licensed by NC board for Human Services or NC RN with 4 years MH/DD/SA experience.
• Bachelor's in human services with 2 years MH/DD/SA experience.
• Bachelor's in non-human services with 4 years MH/DD/SA experience.
• Must reside in NC within 75 miles of South Central Region; valid driver's license.

Skills

Care management

LTSS/HCBS coordination

MH/DD/SA experience

Driver's license

Education

Master's degree in human services

Bachelor's degree in human services

Bachelor's degree in other field

Job description

Pay Plan Title: Care Manager

Working Title: Care Manager – IW

Cost Center: 8500/Plan Based Care Management

FLSA Status: Non-Exempt

Posting Salary Range: $56,270 - $68,428

Office Location: Remote within 75 miles of Trillium’s South Central Region (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

Trillium knows that work/life balance is essential. That’s why we offer:

Employee Benefits:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Must meet QP status.

1. Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
2. A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
3. A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
4. A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

• Additionally, If serving members with LTSS needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
• License and/or certification may be accepted as noted above.
• Must have a valid driver’s license.
• Must reside in North Carolina and within 75 miles Trillium’s South Central Region, specifically Pender County.
• Must be able to travel within catchment as required.

Preferred:

• Bachelor's degree in human services.
• Experience with the Innovation Waiver or IDD population and writing person-centered plans.

Deadline for Application: October 12, 2026 at 11:59 PM

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug‑free workplace. All candidates must pass a drug test as a condition of employment.

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