Care Manager — In-Home Care & Planning

RiseMe; Spokane (WA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Incentive prizes

Scholarships & education credits

Staff events

Job summary

New Horizons In-Home Care is seeking a Care Manager to coordinate client assessments and develop personalized care plans so clients can stay safe and independent at home. You will schedule and document assessments, coordinate with RNs, and contribute to high-quality client care in a compassionate, results-driven team.

The role emphasizes integrity, accountability, and exceptional client satisfaction within a people-first culture, with on-call rotation and ongoing client support as core duties.

Qualifications

• Minimum of one year customer service experience in a healthcare related field.
• Self-starter who knows how to identify opportunities with recommended solutions.
• Creative problem-solving skills.
• Possess strong written, verbal, and presentation skills with diverse populations.
• Valid drivers license.
• Ability to multi-task and stay calm and work as a team player in a fast paced environment while ensuring attention to detail.
• Strong computer skills and typing skills.

Responsibilities

• Perform initial assessments for Clients with external Case Managers (Medicaid, VA, OPI, ODDS, etc.).
• Perform Quarterly Assessments for all non-nursing clients.
• Complete new Client Care Plans and Task Lists (in coordination with New Horizons RN for nursing services clients).
• Evaluate and report quality of client-site services provided.
• Identify client physical, nutritional and hygiene supports to include transfer and mobility.
• Develop home safety plans.
• Participates in on-call rotation, provides phone support and caregiving assignments.
• Maintains confidentiality of client, employee, and agency operations.

Skills

Customer service

Self-starter

Problem-solving

Written & verbal communication

Valid driver’s license

Multitasking

Computer skills

Typing skills

Tools

Typing

Computer literacy

Job description

New Horizons In-Home Care is seeking a Care Manager to coordinate client assessments and develop personalized care plans so clients can stay safe and independent at home. You will schedule and document assessments, coordinate with RNs, and contribute to high-quality client care in a compassionate, results-driven team.

The role emphasizes integrity, accountability, and exceptional client satisfaction within a people-first culture, with on-call rotation and ongoing client support as core duties.