Care Manager I - Non-Clinical (NC Statewide)

Automatic Data Processing, Inc.; North Carolina; Remote; USD 52,000 - 76,000; Full time

Job summary

Community Care of North Carolina is hiring Care Manager 1 - Non-Clinical for statewide coverage across all NC counties. The role supports Medicaid enrolled members, assesses needs, coordinates services, and develops holistic care plans.

This field-based position offers remote work when not in the field, occasional in-person trainings, and travel within the state. Candidates must reside in NC or within 40 miles of the NC border.

Qualifications

• Requires a Bachelor's degree in health, psychology, sociology, social work, nursing, or related field.
• CCM certification preferred; RN licensure acceptable.
• Must reside in NC or within 40 miles of NC border.
• Valid driver's license and auto liability insurance.

Responsibilities

• Provide statewide care management across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Assess members and develop care plans with members, guardians, caregivers, and providers.
• Coordinate with primary care providers, specialists, and community resources to ensure seamless care.
• Document care activities and maintain accurate records in the management system.
• Meet monthly productivity and performance expectations.
• Travel within NC as required; field-based position with remote work when not in the field.

Skills

Care management

Communication skills

Multi-disciplinary collaboration

MS Office proficiency

Bilingual preferred

Remote work readiness

Education

Bachelor's degree in health/social services or related field

CCM certification preferred

Valid driver's license

Tools

EMR systems experience

Job description

Community Care of North Carolina is hiring Care Manager 1 - Non-Clinical for statewide coverage across all NC counties. The role supports Medicaid enrolled members, assesses needs, coordinates services, and develops holistic care plans.

This field-based position offers remote work when not in the field, occasional in-person trainings, and travel within the state. Candidates must reside in NC or within 40 miles of the NC border.