Care Manager / Housing Navigator

Home & Health Care Management; Chico (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical,Dental & Vision Insurance

401(k) Retirement Plan with Company 2%

Paid Time Off

Job summary

Home & Health Care Management, Inc. in Chico, CA seeks an EnhancedCareManagement Team member to provide comprehensive case management and housing navigation services.

This full-time role is office-based with travel up to 80% to participants’ homes. Schedule is Monday–Friday 8am–5pm, with a one-hour lunch. You will work with a care management team to connect clients with housing, equipment, primary care, benefits, and other supports, documenting all interactions in an EMR.

Qualifications

• Ability to communicate effectively in English, written and verbal.
• Experience with community resources for housing, health services, and supports.
• Strong problem-solving and prioritization skills.
• Ability to work both in the community and in office settings.
• Experience with case management and advocacy.

Responsibilities

• Coordinate comprehensive case management with the care management team.
• Identify and connect participants with housing, medical equipment, transportation, and services.
• Guide clients through applications for services such as health benefits, IHSS, CalFresh, and waivers.
• Advocate to ensure timely medical services and safety.
• Document interactions and maintain timely reporting in the EMR system.

Skills

English communication

Community resources

Problem solving

Multitasking

Team collaboration

Education

Social work / related fields (gerontology, sociology, psychology)

Tools

Electronic Medical Record

Job description

***NEW PAYRATES***

Introduction to the Company

Home & Health Care Management is the oldest home health care agency in Northern California. Our agency specializes in delivering comprehensive in-home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi-Cal, Medicare and targeted health programs to find solutions that work for our clients.

We are currently looking to add a new member to our EnhancedCareManagement Team to provide comprehensive case management services andhousingnavigation services.We serve patients from most counties in Northern California.

Who You Are:

You are passionate about making a difference in the lives of individuals through case management. You are good at problem solving, have experience and knowledge of community resources, includinghousingfor low income and disabled persons, and help people solve social determinants of healthcareproblems.

Travel:

This role is office-based. However,travel could comprise up to80%of your time, visitingparticipantsin their home.

Location:

This is not a remote role and requires you to work in our Chico office.

Schedule:

This is a full-time position from Monday-Friday 8am to 5pm with one hour for lunch.

Duties and Responsibilities:

• Work with aCareManagement Team comprising ofcaremanagers who provide comprehensive case management services
• Assists the team with finding community resources needed to meet the participant’s needs. This includes, but is not limited to,housing, medical equipment and supplies, access to primarycarephysiciansand specialists, access to food,clothing and household goods and medical transportation. Provide and guide participants with application processfor services, such as health benefits and insurance coverage, IHSS, CalFresh and Waiver and managedcareprograms.
• Engages in advocacy efforts to ensure participants receive timely medical services to remain safe in their community
• Provides education to participants so they can better understand the benefits of services and community support programs
• Documents consumer interaction and maintains timely reporting and documentation requirements
• Observes participant’s behavior; reports significant changes to supervisorandmedical provider.Documents reports timely and appropriately.

EssentialRequirements:

• Current CPR certification
• Valid California Driver’s License
• Eligible to be insured under our liability policy with a clean DMV report
• Your own car, and proof of current auto insurance
• Pre-employment background check and fingerprinting compliance

Required Skills and Abilities:

• Ability to communicatein Englisheffectively in both writing and verbally with colleagues, supervisors and participants
• Ability to work in the community for face-to-face visits with the clients and in the office environment
• Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance
• Skilled in assessing and prioritizing multiple tasks, projects, and demands
• Skilled in working within deadlines to complete projects and assignments
• Able to establish and maintain effective working relations with co-workers, and community providers
• Able to use a computer utilizing a variety of standard software (including an electronic medical record)
• Ability to work independently as well as a team member

Preferred Skills:

• Cal-AIMProgram knowledge and experience with HUD andhousingprograms
• Experience providingcaremanagement services and knowledge of low-incomehousingresources
• Knowledge of community and supportive services
• Bilingual skills are preferred, especially in languages such as Russian, Spanish, Hmong or Portuguese
• Education in social work or related fields such as gerontology, sociology or psychology

Physical Requirements:

Job offer is conditional upon successfully passing a medical exam that tests amongst other thingsthe ability to move, visual acuity, and hearing acuity. Physical requirements for this role specifically include:

• Sits, stands, bends, lifts, walks, and moves intermittently during working hours
• Able to lift to 35 pounds without assistance
• Able to drive intermittently

Compensation:

Pay range is between $25.00 - $28.00 / hour. Exact compensation may vary based on skills and experience.

Benefits:

We value our employees and are proud to offer competitive compensation and benefits package, which may include:

• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Long-Term Disability Insurance
• FSA (Medical and Dependent Care)
• Aflac
• 401(k) Retirement Plan with Company Match
• Paid Time Off (Vacation, Sick Leave & Holidays)
• Monthly phone Stipend
• Employee Assistance Program (EAP)
• Mileage Reimbursement (For Eligible Positions)
• Company Vehicles Available (For Eligible Positions)