Care Manager / Housing Navigator

Health Care Management, Inc.; Redding (CA); On-site; USD 31,684 - 34,440; Full time

Job summary

Home & HealthCareManagement in Northern California is seeking a dedicated EnhancedCareManagement team member to provide comprehensive case management and housing navigation services. This full-time role requires on-site work in our Redding office with travel up to 80% visiting participants at home.

You will collaborate with care managers, identify community resources, assist with benefits applications, advocate for timely medical services, and document all interactions.

Qualifications

• Current CPR certification.
• Valid California Driver’s License.
• Eligible to be insured under liability policy with a clean DMV report.
• Own car with current auto insurance.
• Pre‑employment background check and fingerprinting compliance.

Responsibilities

• Collaborate with CareManagement Team to provide comprehensive case management services.
• Assist the team with finding community resources needed to meet participant’s needs (housing, medical equipment, access to care, food, clothing, transportation).
• Guide participants with applications for benefits and services (IHSS, CalFresh, Waiver, managed care programs).
• Advocate to ensure timely medical services and safety in the community.
• Educate participants on benefits of services and community supports.
• Document consumer interactions and maintain timely reporting and documentation.

Skills

Communication

Community visits

Disability knowledge

Time management

Teamwork

EMR familiarity

Independent worker

Education

Social work education

Tools

EMR software

Job description

Home & HealthCareManagement is the oldest home healthcare agency in Northern California. Our agency specializes in delivering comprehensive in‑home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi‑Cal, Medicare and targeted health programs to find solutions that work for our clients.

We are currently looking to add a new member to our EnhancedCareManagement Team to provide comprehensive case management services and housing navigation services. We serve patients from most counties in Northern California.

Who You Are

You are passionate about making a difference in the lives of individuals through case management. You are good at problem solving, have experience and knowledge of community resources, including housing for low income and disabled persons, and help people solve social determinants of healthcare problems.

Travel

This role is office‑based. However, travel could comprise up to 80% of your time, visiting participants in their home.

Location

This is not a remote role and requires you to work in our Redding office.

Schedule

This is a full‑time position from Monday‑Friday 8am to 5pm with one hour for lunch.

Duties and Responsibilities

• Work with a CareManagement Team comprising of care managers who provide comprehensive case management services
• Assist the team with finding community resources needed to meet the participant’s needs. This includes, but is not limited to, housing, medical equipment and supplies, access to primary care physicians and specialists, access to food, clothing and household goods, and medical transportation. Provide and guide participants with application processes for services such as health benefits and insurance coverage, IHSS, CalFresh and Waiver and managed care programs.
• Engage in advocacy efforts to ensure participants receive timely medical services to remain safe in their community
• Provide education to participants so they can better understand the benefits of services and community support programs
• Document consumer interaction and maintain timely reporting and documentation requirements
• Observe participant’s behavior; report significant changes to supervisor and medical provider. Document reports timely and appropriately.

Essential Requirements

• Current CPR certification
• Valid California Driver’s License
• Eligible to be insured under our liability policy with a clean DMV report
• Your own car, and proof of current auto insurance
• Pre‑employment background check and fingerprinting compliance

Required Skills and Abilities

• Ability to communicate in English effectively in both writing and verbally with colleagues, supervisors and participants
• Ability to work in the community for face‑to‑face visits with the clients and in the office environment
• Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance
• Skilled in assessing and prioritizing multiple tasks, projects, and demands
• Skilled in working within deadlines to complete projects and assignments
• Able to establish and maintain effective working relations with co‑workers, and community providers
• Able to use a computer utilizing a variety of standard software (including an electronic medical record)
• Ability to work independently as well as a team member

Preferred Skills

• Experience with the Justice Involved population
• Cal‑AIM Program knowledge and experience with HUD and housing programs
• Experience providing care management services and knowledge of low‑income housing resources
• Knowledge of community and supportive services
• Bilingual skills are preferred, especially in languages such as Russian, Spanish, Hmong or Portuguese
• Education in social work or related fields such as gerontology, sociology or psychology

Physical Requirements

Job offer is conditional upon successfully passing a medical exam that tests, amongst other things, the ability to move, visual acuity, and hearing acuity. Physical requirements for this role specifically include:

• Sits, stands, bends, lifts, walks, and moves intermittently during working hours
• Able to lift up to 35 pounds without assistance
• Able to drive intermittently

Compensation

Pay range is between $23-$25 per hour. Exact compensation may vary based on skills and experience.

Benefits

You will be reimbursed for the mileage you travel from the office to participant’s homes.

You will receive a monthly phone stipend.

On the first of the month, following 2 months of employment you will be eligible for health insurance, dental insurance, vision insurance, life insurance, as well as Flexible Spending Account (FSA).

Leave accrues starting on your first day of employment, and you can take paid vacation, sick and holiday leave after 90 days.

We offer 401(k) matching up to 4% after 1 year of employment and 1,000 hours worked.

Apply

If you have an interest in joining our amazing team, we would like to hear from you!

Click here to apply online.

You can also download the application packet at www.homeandhealthcaremgmt.com and fax completed applications to 530-487-8585 or mail to us at 1398 Ridgewood Dr., Chico, CA 95973, Attention: HR Department.