Care Manager - Full Time (Temporary)

Community Teamwork; Lowell (MA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

4 Weeks Paid Time Off

Medical, Dental, and Vision Insurance

Life Insurance

Tuition Reimbursement

401K with 5% match after 6 months

Job summary

Community Teamwork in Lowell, MA is seeking a Case Manager to help clients build self-sufficiency plans, advocate on their behalf, and attend administrative hearings when needed. The role may involve home visits and unit inspections to assess progress and needs.

You will maintain accurate case records, enter data into agency databases, and support emergencies, while upholding CTI values of Equity, Integrity and Compassion.

Qualifications

• High School Diploma or Equivalent required.
• Bilingual Spanish required.
• Knowledge and experience with low income, culturally diverse, and at-risk families and individuals.
• Excellent customer service, organizational, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient computer skills in basic software and data collection systems.
• Excellent crisis management skills.

Responsibilities

• Help clients build self-sufficiency plans and advocate on their behalf.
• Attend administrative hearings if necessary.
• May perform home visits and/or unit inspections.
• Maintain structure and policies through orientation of participants by reviewing rules and visits.
• Maintain accurate case records by documenting services and referrals; enter data into databases.
• Provide emergency response management to address crises or safety issues.
• Uphold the values of CTI - Equity, Integrity, Compassion.

Skills

Bilingual Spanish

Customer service

Organizational skills

Oral & written communication

Crisis management

Multitasking

Computer skills

Education

High School Diploma or Equivalent

Tools

Data collection systems

Job description

Job Description Case Manager

Pay Range per hour $ $24.00 - $27.00

Community Teamwork is a private non-profit organization located in Lowell MA. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Responsibilities

• Help clients build self-sufficiency plans. Advocate on behalf of clients and attend administrative hearings if necessary.
• May have to perform home visits and/or unit inspections.
• Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits.
• Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals. Enter required data into the agency databases with reporting as required.
• Provide emergency response management to address any crises or safety issues that may arise.
• Uphold the values of CTI - Equity, Integrity, Compassion.

Qualifications

• High School Diploma or Equivalent required.
• Bilingual Spanish required.
• Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.
• Demonstrated knowledge of community resources available to low-income individuals and families.Excellent customer service, organizational, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient computer skills required in basic computer software and data collection systems.
• Excellent crisis management skills.

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Benefits

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.