Care Manager - Critical Time Intervention Program

AHRC New York City; New York (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

403 (b) matching

Health Insurance

Paid Time Off

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Referral program

Vision insurance

Job summary

AHRC New York City seeks a Care Manager for its Critical Time Intervention Program (CTI). The role emphasizes building trusting relationships, assessing needs, and linking clients to community supports.

As a full-time Care Manager, you will coordinate plans, make referrals, and support crisis recovery using a trauma-informed approach, with travel within five boroughs encouraged.

Qualifications

• Bachelor’s degree in a Human Services discipline from an accredited program.
• Experience with people with developmental disabilities and psychiatric diagnoses.
• Strong written and verbal communication skills.
• Proficiency in MS Office and agency-specific databases.
• Ability to coordinate needs of multiple stakeholders.

Responsibilities

• Collaborate with CTI team to support emotional, social, vocational, and housing needs.
• Provide referral and case coordination services and plan development.
• Utilize community resources and plan services; prepare progress plans.
• Ensure delivery of intensive, post-crisis case management services.
• Offer in-person, in-home, or community-based support; follow trauma-informed care.

Skills

Interpersonal communication

Written communication

Verbal communication

Collaborative work

Independent decision-making

Flexibility in changing environments

Education

Bachelor’s degree in Human Services

Tools

MS Office

Agency databases

Job description

Care Manager - Critical Time Intervention Program

• Full-time

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

AHRC NYC is seeking a Care Manger for their Critical Time Intervention Program (CTI). The CTI Care Manager works to develop trusting and meaningful relationships with people enrolled in the program and develop and maintain relationships with community supports and resources. The Care Manager will assess service needs and contribute to the development of relevant plans, make referrals, and help people connect with needed supports.

SALARY: $70,000 per year...plus a comprehensive Benefit package. See Benefit information below.

ESSENTIAL RESPONSIBILITIES:

• Works in collaboration with CTI team members to support people’s identified emotional, social, vocational and housing needs during and in the aftermath of crisis/emergency episodes.
• Provides referral and case coordination services to assist people with achieving stability within their specific environment and capacity.
  • Utilizing community resources to assist people
  • Participating in planning for services.
  • Preparing plans as appropriate or needed to augment progress toward phase goals
• Ensures delivery of intensive, post-crisis case management services that support ongoing crisis recovery.
• Providing supportive services, either in-person, in-home or other community locations, by telephone or by combination of methods, as needed and appropriate.
• Follows a trauma informed care approach when providing support and services
• Performs all duties necessary for compliance with relevant regulations governing service provision, including record keeping and adherence to CTI principles and model.
• Conducts other related tasks, as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree (BA, BS) in a Human Services discipline from an accredited university program required.
• Work experience with people with developmental disabilities and psychiatric diagnoses.
• Strong interpersonal, written and verbal communication skills.
• Excellent skills in using MS Office applications as well as agency-specific database systems.
• Proven capacity to work productively in highly collaborative settings and to coordinate needs of multiple stakeholders.
• Ability to make decisions independently and to react to unanticipated events in a prudent and timely manner.
• Flexibility to operate in a rapidly-changing work environment, with ability to adapt and be sensitive to a broad spectrum of locales and circumstances.
• Must be willing to travel within five boroughs of New York City. Valid NYS Driver’s License a plus. Bilingual a plus.
• 403 (b) matching
• Health Insurance
• Paid Time Off (sick, personal & vacation)
• Employee assistance program
• Flexible spending account
• Life insurance
• Parental leave
• Referral program
• Vision insurance

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by law.