Care Manager: Community Resource Navigator

Direction-Home-of-Eastern-Ohi; Kentucky; On-site; USD 52,000 - 76,000; Full time

Job summary

Direction-Home-of-Eastern-Ohi is seeking a qualified Care Manager to coordinate home and community-based services in Kentucky. The role requires RN or LSW licensure and at least one year of relevant experience.

You will manage data, maintain documentation, coordinate with providers, educate consumers about resources, and ensure compliance with HIPAA and agency policies while traveling within the four-county service area.

Qualifications

• Must be a Registered Nurse (RN) or Licensed Social Worker (LSW) with current, unencumbered license.
• At least one year of experience in home health care, medical social work and/or geriatrics.
• Must possess a valid driver’s license and proof of automobile insurance.
• Must pass a criminal background check and drug screen.

Responsibilities

• Manage and coordinate comprehensive services to meet consumer needs.
• Educate consumers about community resources, including when disenrolled from the program.
• Ensure timely reporting to mandated agencies as per Ohio law.
• Maintain consumer and provider confidentiality according to HIPAA and agency policy.
• Participate in training to maintain and improve job skills and apply agency policies.
• Promote positive employee relations and excellent customer service.
• Perform duties with respectful communication and behavior and document accurately.

Skills

Communication

Data management

Microsoft Office

HIPAA compliance

Travel readiness

Documentation

Customer service

Education

Registered Nurse (RN) license

Licensed Social Worker (LSW) license

Tools

Excel

M Fax

Microsoft Outlook

Office Suite

Job description

Direction-Home-of-Eastern-Ohi is seeking a qualified Care Manager to coordinate home and community-based services in Kentucky. The role requires RN or LSW licensure and at least one year of relevant experience.

You will manage data, maintain documentation, coordinate with providers, educate consumers about resources, and ensure compliance with HIPAA and agency policies while traveling within the four-county service area.