Care Manager & Community Outreach Specialist

Brandt Hospitality Group; Melbourne (FL); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Assisting Hands Brevard in Brevard County, FL is seeking a Care Manager who thrives in people-focused management and understands the power of marketing to build relationships. The ideal candidate is a proactive, self-sufficient multi-tasker with empathy, combined with exceptional organizational skills.

If you enjoy promoting services and leveraging your ability to connect with clients and their families, you’ll feel right at home on our team.

Qualifications

• Clinical experience in a healthcare setting.
• Leadership and training skills.
• Elder Care and Social Services experience.
• Strong communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Knowledge of local resources and community services.

Responsibilities

• Meets with new clients to complete intake paperwork and provide orientation to services with Assisting Hands Home Care.
• Provides on-site training as needed with counseling, coaching and educating Caregivers and Clients.
• Completes new Plan of Care, as needed, and communicates accordingly with the Caregivers and Scheduling Coordinators.
• Conducts telephone follow-up of Prospective Clients: answers questions, explains our services, strives to make a connection with the Prospect/Prospect’s family, offers to schedule In-Home Assessment/Intake.
• Identifies marketing opportunities associated with current clients, such as home health agencies, doctor offices, guardian companies, case managers, etc.
• Maintains appropriate and daily documentation in company's web-based software, WellSky Personal Care (formerly known as ClearCare) or other CRM as directed.

Skills

Clinical experience

Leadership

Training skills

Communication skills

Interpersonal skills

Prioritization & multitasking

Knowledge of local resources

Education

LPN

Social Worker

Tools

WellSky Personal Care

Job description

Assisting Hands Brevard in Brevard County, FL is seeking a Care Manager who thrives in people-focused management and understands the power of marketing to build relationships. The ideal candidate is a proactive, self-sufficient multi-tasker with empathy, combined with exceptional organizational skills.

If you enjoy promoting services and leveraging your ability to connect with clients and their families, you’ll feel right at home on our team.