Care Manager & Clinical Scheduler for Proactive Care

Your Health; Ladson (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package with

Employer matched 401K

Free visit & prescriptive services

Employer matched HSA

Generous PTO package

Career development & growth

Job summary

Your Health is seeking a Clinical Scheduler to support our Care Manager role in the Ladson office, serving Charleston patients. You will coordinate all in-person facilitator visits and provider encounters for the care team, ensuring the right number and type of visits under our value-based care model.

This full-time, salaried position runs 8:00 AM–5:00 PM, Monday to Friday, with responsibilities to manage scheduling across disciplines, monitor patient engagement, and use multiple software

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's in Healthcare preferred.
• Preferred CMA, LPN or RN.
• Previous experience in a medical or healthcare setting, preferably scheduling or administrative role.
• Familiar with medical terminology, procedures, and insurance verification purposes.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
• Strong problem-solving abilities.
• Ability to work effectively under pressure.

Responsibilities

• Register, verify and timely schedule patients according to the Company’s care model.
• Ensure new patients are being tracked and followed until scheduled.
• Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences.
• Ensure all disciplines with schedules are fully optimized.
• Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility.
• Ensure TCM appointments are scheduled promptly and within the required window.
• Ensure strong documentation is implemented.
• A multitude of software systems (including tracking systems) will be utilized to ensure patient follow-up and better patient outcomes.
• Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Problem solving

Under pressure

Education

High school diploma or equivalent

Associate's degree in healthcare

Bachelor's degree in healthcare

Certified Medical Assistant (CMA)

Licensed Practical Nurse (LPN)

Registered Nurse (RN)

Job description

Your Health is seeking a Clinical Scheduler to support our Care Manager role in the Ladson office, serving Charleston patients. You will coordinate all in-person facilitator visits and provider encounters for the care team, ensuring the right number and type of visits under our value-based care model.

This full-time, salaried position runs 8:00 AM–5:00 PM, Monday to Friday, with responsibilities to manage scheduling across disciplines, monitor patient engagement, and use multiple software