Care Manager: Client Care & Caregiver Supervisor

HomeWell Senior Care - Corporate; Anchorage (AK); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k) retirement plan

Professional development

Supportive team environment

Opportunities to grow and make an影响

Résumé du poste

HomeWell Senior Care - Corporate seeks a Care Manager to coordinate, implement, and supervise services for agency clients in alignment with the company’s mission and standards of care.

The role ensures regulatory compliance, maintains client records, and collaborates with caregivers and other providers to optimize care plans. A valid driver's license and home health experience are required.

Qualifications

• Minimum of two years of experience in home care, home health, or a related field.
• Valid driver's license, reliable transportation, and current auto insurance.
• Excellent communication, organization, follow-through, and attention to detail.
• Strong problem-solving, judgment, and interpersonal skills.
• Ability to supervise caregivers, evaluate care needs, and advocate for clients and families.
• Compassion for helping others maintain dignity and quality of life.
• Professional demeanor and successful criminal background check.

Responsabilités

• Complete client assessments and required admission paperwork; provide copies of signed agreements.
• Develop and maintain individualized care plans with client or representative input and approval.
• Collect initial service fees in accordance with agency procedures.
• Introduce caregivers to clients, review care plans and expectations, and ensure care plans are accessible in the client's home.
• Supervise and evaluate caregiver performance to ensure compliance with care plans, infection control practices, emergency procedures, agency policies, and licensing requirements.
• Monitor changes in client condition, care needs, staffing skills, and availability of necessary supplies and equipment.
• Maintain regular communication with clients and representatives to assess service quality and satisfaction.
• Conduct scheduled and as-needed home visits, supervision visits, and reassessments.
• Coordinate care with other providers, including home health, hospice, and community services.
• Support clients and families through education, advocacy, recommendations, and referrals.
• Investigate concerns involving client care or client and employee well-being.
• Document supervision, maintain accurate client records, and communicate relevant updates to agency staff.
• Provide caregiver training and education as needed.
• Participate in caregiver evaluations and the development or revision of care policies and procedures.
• Participate in a weekly on-call rotation, responding to after-hours calls from clients and caregivers, coordinating replacement coverage for open shifts, and communicating schedule changes or cancellations at the client's request.

Connaissances

Two years of experience

Driver's license

Communication

Organization

Caregiver supervision

Problem solving

Compassion

Description du poste

HomeWell Senior Care - Corporate seeks a Care Manager to coordinate, implement, and supervise services for agency clients in alignment with the company’s mission and standards of care.

The role ensures regulatory compliance, maintains client records, and collaborates with caregivers and other providers to optimize care plans. A valid driver's license and home health experience are required.