Title: Care Manager
Duration: 03 Months - Contract to Hire
Location: Remote FL (Member Facing) - Candidate must reside within region 11 - Miami Dade; MonroeMember Facing Face to face visits 80% work from home /Travel is based on caseload (30%)
Leadership works to have the new hire work within a 50-mile radius - may vary based on caseload
Monday - Friday 8-5 ESTResponsibilities:
- Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs
- May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources
- Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders
- Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members
- Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs
- Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services
- Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
- Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs
- Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
- Performs other duties as assigned
- Complies with all policies and standards
Must haves:Nice to haves:
- Bilingual preferred
- BH high plus because of diagnosis needed in some cases
- Experience with electronic medical records
- Basic Excel skills
Candidate Requirements |
Required: Social Work- LCSW/LMHC license active in Florida |
Preferred: N/A |
Required: N/A |
Preferred: N/A |
Position is offered by a no fee agency.