Care Coordination Specialist — Flexible Hours

WVU Medicine; Wheeling (WV); On-site; USD 34,000 - 42,000; Full time

Job summary

WVU Medicine Wheeling Hospital in Wheeling, WV seeks an Administrative Support Specialist for the Care Management Team. This role supports day-to-day operations, discharge planning, and payer communications to secure authorizations and coordinate post-acute services.

Key duties include coordinating with payers, updating EMR, and providing clerical support while maintaining confidentiality in a fast-paced health system environment in West Virginia.

Qualifications

• High school diploma or equivalent.
• Two years administrative experience.
• Experience in a healthcare setting preferred.

Responsibilities

• Greet visitors and screen calls; route to Care Management.
• Communicate clinical information with payers to obtain authorizations and document in EMR.
• Assist with discharge planning and linkage to post-acute providers.
• Provide payer feedback to supervisor to adjust patient plans.
• Coordinate placement and research providers for post-discharge care.
• Maintain confidentiality and perform clerical tasks.

Skills

Communication skills

Team collaboration

Computer literacy

Education

Associates degree or higher

Tools

Electronic Medical Records (EMR)

Job description

WVU Medicine Wheeling Hospital in Wheeling, WV seeks an Administrative Support Specialist for the Care Management Team. This role supports day-to-day operations, discharge planning, and payer communications to secure authorizations and coordinate post-acute services.

Key duties include coordinating with payers, updating EMR, and providing clerical support while maintaining confidentiality in a fast-paced health system environment in West Virginia.