Care Management Support Coordinator II

Pyramid Consulting, Inc.; Tampa (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading Healthcare Industry company is seeking a Care Management Support Coordinator II for a contract opportunity based in Florida. This remote position requires skills in customer service, as well as proficiency in Microsoft Office and record keeping. Successful candidates will manage high volumes of patient outreach to ensure effective care coordination.

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Qualifications

• 2+ years in customer service within a healthcare environment.
• Demonstrated medical administrative duties in a managed care or medical setting.

Responsibilities

• Assist in medical and psychological care coordination; conduct telephonic outreach.
• Maintain records in spreadsheets and document calls.
• Handle high volume of calls with performance compliance.

Skills

Customer Service

Computer Skills

Microsoft Office

Education

High School diploma or GED

Tools

Excel

Job description

Immediate need for a talented Care Management Support Coordinator II . This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote-CST / EST) . Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-69788

Pay Range : $24 - $25 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

• Assist in activities related to the medical and psychological aspects of utilization and coordinated care; telephonic outreach attempts to members assigned each day;
• Consistently updating excel spreadsheets with member assignments listed; documenting each phone call
• High level of Teams and emails with supervisor
• Very supportive and works closely as a team and with supervisors.
• high volume calls with audit score of 90% minimum; 80-120 calls / day to Medicare population; 100% compliance required of all assigned members; completion of 600 members / month requirement (30 new members / daily assigned).

Key Requirements and Technology Experience :

• 2 Years Customer Service in Healthcare Environment
• Moderate Computer Skills. Ability to navigate computer systems
• Microsoft Office. Beginner Excel Skills
• 2-3 years managed care setting, medical office / facility setting with demonstration of medical admin duties.
• Requires a High School diploma or GED.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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